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9.1.4.
The picture flickers up/down or is inconsistent:
Check:
•
Signal connector
: If the pins are bent, contact your customer service.
•
Signal connector
: The connectors of the signal cable must be inserted firmly in the sockets.
•
Graphics card
: Check if the settings are correct.
•
Refresh rates
. Select valid settings in your graphics settings.
•
Monitor output signal
. The monitor output signal of the computer must match the technical data of the monitor.
•
Remove disruptive devices (cordless phones, loudspeakers or similar) from the environment of the monitor.
•
Avoid using monitor extension cables.
9.1.5.
Characters are shown dark, the picture is too small, too big, or not centred, etc.:
•
Adjust the respective settings.
9.1.6.
Colours are not shown cleanly:
•
Check the signal cable pins. If the pins are bent, contact your customer service.
•
Adjust the colour settings in the OSD menu.
•
Avoid using monitor extension cables.
9.1.7.
The display is too bright or too dark:
•
Check if the video output level of the computer matches the technical data of the monitor.
•
Select Autom. adjustment to optimise the settings for brightness and contrast. For optimisation, the display
should show a text page (e.g. Explorer, Word, ...).
9.1.8.
The picture shakes:
•
Check if the operating voltage matches the technical data of the monitor.
•
Select Autom. adjustment to optimise the settings for pixels and phase synchronisation. For optimisation, the
display should show a text page (e.g. Explorer, Word, ...).
9.2. Driver
information
You do not need to install any special drivers to operate your monitor.
If the operating system does, however, request you to enter the monitor driver, you can download the driver program
file from the Internet site listed below.
The driver installation can vary depending on the operating system. Follow the specific instructions for your operating
system.
www.medion.com
9.3. Do you need more help ?
If the above suggestions did not solve your problem please contact us. The following information would help us:
•
How is your computer configured?
•
What peripheral devices do you use?
•
What messages appear on the screen?
•
What software were you using when the problem occurred?
•
What steps have you already taken to try and rectify the problem?
•
Please provide your customer number if you have one.
