Medion AKOYA MD 60051, User Manual

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created in an incompatible format or as a result of using unsuitable software.
If it is discovered during the repair that the fault concerned is not covered under warran-
ty, the warranty provider reserves the right to invoice the customer for the costs already in-
curred in the form of a flat-rate handling charge, as well as to charge the customer for the
materials and labour required for the repair after submitting a cost estimate. You will be in-
formed in advance as the customer about these repair charges; you are responsible for ac-
cepting or rejecting the repair process.
10.1.2. Exclusions
Malfunctions and damage to the device caused by external influences, accidental damage,
improper use, changes made to the product, modifications, upgrades, the use of third-par-
ty parts, neglect, viruses or software faults, improper transport, improper packaging or loss
during the return of the product are not covered by the warranty issued by the warranty
provider.
The warranty will be invalidated if the fault to the device is caused by maintenance or re-
pair carried out by someone other than a service partner authorized by the warranty provid-
er. The warranty will also be invalidated if labels or serial numbers on the device or a compo-
nent of the device have been modified or made illegible.
10.1.3. Service Hotline
Before sending the device to the warranty provider, you must contact us via the Service Hot-
line or the Service Portal. This ensures that you receive further information on how to make
a valid claim under warranty.
The use of the hotline may be subject to a charge.
The Service Hotline should under no circumstances be considered a substitute for user
training for software and hardware or reading the manual , nor does it provide support for
third-party products.
10.2. Special warranty conditions for PC, notebook, pocket
PC (PDA), devices with navigation functions (PNA),
telephone devices, mobile telephones and devices
with a memory function
Should any of the supplied options (e.g. memory cards, etc.) have a fault, you are entitled
to a repair or replacement. The warranty covers material and labour costs for restoring the
functionality of the product concerned.
The warranty can be invalidated if any damage to the product itself or the supplied options