36
`
Once all of the fingerprints have been read, click/tap on the
Close
button in the
pop-up window to conclude the process.
22.2.2. Removing the fingerprints
`
Open the Start menu and click/tap on
Settings
->
Accounts
->
Sign-in options
.
`
Click/tap on the
Remove
button under the heading
Fingerprint
in the section
Windows Hello
.
23. Resetting the notebook to its Factory Settings
Depending on the features of your notebook, use the Windows system recovery
options if your system fails to respond as normal and a system recovery becomes
necessary.
NOTICE!
Risk of damage!
A flat battery during the recovery process may lead to
data loss or cause damage to the system.
`
Always connect the mains adapter when restoring
the system as the recovery process may take several
hours.
23.1. System Restore with Windows Recovery Options
If you experience problems with your device, you can refresh or reset it. Windows
is reinstalled when you refresh your device. Your personal files and settings are
retained.
Windows is also reinstalled when you reset your device. However, your files, settings
and apps – except for the apps pre-installed on the device – are deleted.
If your notebook does not start properly three times in a row, the
Windows recovery menu automatically appears.
23.1.1. How to Refresh your Notebook
`
Open the start menu.
`
Select the
Settings
app from the list.
`
Tap or click on
Update & Security.
`
Tap or click on the menu option
Recovery
.
`
Tap or click on
Get started.
`
A dialogue box will now open, select the recovery option
Keep my files
to
refresh your notebook.
