the power source first, the safety program may lock it and go
into safe mode
. It may start to beep or will show OF or OP error
on the screen. The same may happen if there is a loss of signal
interchange between the belt or hands wrap and the controller.
To
reset it just reconnect it in the correct order
.
6.
If controller shows errors, the easiest way to solve the
problem is to reset it
. Disconnect the plug from the socket
first and then from the belt or hands wrap connection terminal.
When you disconnect the plug from the appliance, please always
do it carefully with two hands, holding the connector with one
hand while the other hand pulls the plug. Pull the plug out of the
connector on the device carefully as well.
Do not pull it by the
cable or the connection between the hot stone mat terminal
and the controller plug may become loose
. After this always first
reconnect the controller to the mat tightly and then plug it into
an electrical outlet again. Be sure that the socket has electrical
power, this can be tested by using any other electrical device.
Reconnection and reset are the most common ways to
eliminate errors and reload the controller.
But if reconnection or any other way of troubleshooting do not
improve the situation, it likely means that there is a problem with
the controller. If your controller was not accidentally damaged or
flooded we will replace it ASAP, fast and free.
For warranty service, please contact us at
7.
Do not worry if your mat or pad are not hot to touch
. All FIR
Amethyst mats do not work like conventional heating pads. Most of
the energy from the hot stone mat, pad, belt or wraps in the form
of Far Infrared Rays heat, is transferred by radiation, and not by
conduction (as is the case with standard heating pads, which are
hotter to the touch but do not heat the body much). If the hot stone
mat is left uncovered, it should be slightly warm on lower levels, warm
on medium levels and very warm on high levels – but the transferred
heating energy is actually much higher, and this warmth is far more
penetrating. So the hot stone pads of any size from the small belts or
wraps up to Single or Queen mats should be used on a much lower,
more prudent temperature than a standard electrical heating device –
and it demands extra care, especially for all night use.
8.
It usually takes around 30-60 minutes for the pad to
reach the maximum temperature if you put both a thick
protector and a thick blanket on top
. The heating stops and
resumes again when the pad cools down, to maintain the set
temperature. During this time, the gems become very warm
and emit radiant Far Infrared rays. For extra electrical safety
the heating wires are positioned a short distance from the belt’s
edges so that the end tubes with crystals are heated indirectly
by other stones (these stones may have a lower temperature).
The surface temperature of the bare pad under the blanket, or
under your body if you are on the mat or pad, becomes hot to
the touch, especially in those areas which are covered by film
or mesh.
At maximum heat level It will reach 140-150 °F
on the surface, if measured immediately after you stand up
or remove the thick blanket. But if you measure the bare
belt or hands wrap surface temperature in several minutes
again it will be much lower, around 110-130 °F
. If the pad
with crystals is uncovered, and room temperature is low or the
air flow is strong, it will cool down very quickly. This is normal –
when preheated, the crystals transfer most of the energy in the
form of Far Infrared Rays. Hot stones radiate heat very quickly.
If you keep your mat, belt, wraps or any other hot stone pad
open without the protector pad, blanket, or your body on it, the
heat is dissipated – and though the controller may continue to
show rather high temperature inside the heating elements, the
surface will be merely warm to touch even on highest level.
*MediCrystal® and ThermoGem™ products are not intended to diagnose, cure, treat, or prevent any disease, illness or medical condition or to substitute for medical treatment of any kind.
Information here is never to be construed as medical advice. These products and statements have not been evaluated by U.S. FDA (please, see Disclaimer in this user guide, page 11).
TIPS: TAKING CARE OF YOUR BELT OR WRAPS
1. The belt or wraps should not be used outside if you are not sure
about weather and do not have protective clothing to secure it
from becoming wet.
Wear it indoors or lay on your bed, sofa,
mattress or floor
. Of course if the weather is fine, preheat the
belt or wraps for an hour and have a refreshing walk with it.
2. On sunny day you can “clean” and recharge your mat, belt
or wrap crystals. if you are sure that the rains are far away,
leave the mat or pad on the sun with crystals side upward for
a while. Ancient practitioners believed that sun beams clean
Amethysts taking away negative information accumulated
while healing and renews the crystals powers. Modern science
says that it is the UV (ultraviolet) light part of sun spectrum
that kills microbes and disinfects crystals. But anyhow it is
worth doing at least several times a year. It is wonderful to see
how amethysts and other gems really absorb a lot of energy
from sunshine and become much hotter than on the max level
of electrical heating.
3. Sometimes controllers and even devices issues happen after
power spikes. When hurricanes or storms are approaching, if
you are not going to use your hot stone pad for a while, or if
you are leaving your home for a weekend or vacation it is better
to unplug it from the socket.
The best is to keep your pad
unplugged from the power socket always while it is not in
use
.
4. No need to unplug the controller connector from the pad
connection terminal frequently.
If the controller always
remains connected to the pad it is OK as this only helps
prevent the connection from loosening
. Just remember to
verify the tightness of the connections from time to time,
especially if you sleep on your hot stone mat. If you have to
disconnect the plug of the controller from the pad’s connection
terminal always do this carefully and with both hands. Hold the
connector with one hand while pulling the plug carefully with
the other hand.
If pulled by the wire it can break, or the
connection may eventually become loose and the pad will
not work correctly
.
5. Please take care of your hot stone mat, pad, belt or wrap and
it will be your friend for a long time. It is great for meditation,
sleeping, and sessions, if laying calm on it without a lot of
movement. Never apply pressure or step on it. Dogs and
especially cats adore it and can use but this should be under
your supervision. Do not allow heavy dogs to play in the same
room. Children like to jump but it may be very harmful if they
jump on the pad. There are a lot of tiny electronic parts inside
such as bimetal switches, temperature sensors, etc. Occasional
acute pressure may damage them. In order not to damage the
inner sensors and heating system electronics
avoid impact,
walking, standing, training, doing any active exercise on
the pad. Do not allow any heavy or sharp objects to be put
on or fall on it. Never fold it while hot, never heat it in
folded condition
.
6. Store the device in the bag provided. Consider storing the
controller and plug separately so that the sharp edge of the power
socket plug does not damage the crystals pad’s soft leather or
suede.
Do not store the device in a humid, dusty or oily place.
Store it in a clean ventilated storage room or closet
.
MAINTENANCE AND CLEANING
WARRANTY
You will not have to clean your mat, pad, belt, vest or wraps at all If you
cover it with our MediCrystal® Waterproof Cover, or at least a cotton or
bamboo towel all the time.
It will stay clean for a very long time unless you use it uncovered or
spill something on it.
1. Before cleaning, turn off the mat using the button on the controller
and then unplug the device from its power source.
2. Do not use chemical solvents such as benzene or thinner or
aggressive cleaning agents on the controllers and pads with crystals
because it may damage them.
3. Clean it as you would clean any leather or suede product that has
electrical parts inside. Do not wash the mat or controller with water.
Do not put them in a washing machine or dryer.
4. Do not get the mat with crystals wet. But even if occasionally you
spilled something and the mat was not covered with a waterproof
protector, do not worry, it has waterproof layers inside. Just let it
completely dry before using it again. Then test it on high heat for an
hour before laying your body on the belt or hands wrap. Remember
that ironing the device is strictly prohibited.
5. Use only a slightly wet cloth (soap water can be a good choice) to
wipe off dirt and dust. You could also use a vacuum to remove any
dust from the surface of the mat.
6. You may leave your belt or hands wrap with protectors on high heat
for 1 hour each week to completely self-clean and disinfect.
7. To fold the mat of any size including the amethyst micro-mattress
or belt attachment pad and wraps, disconnect the power plug from
the socket, then from the mat, belt or wraps. After this fold the mat,
belt or wraps inward. Try not to bend firm mat and belt in unusual
places. Your mat and belt will last longer the less you fold or bend
it. Wraps are more flexible and withstand bending better, but extra
care is always necessary while folding it. Try to fold in the same
manner as the item was received.
All new classic mattresses, amethyst or ametyst tourmaline mats of all
sizes including chair mats and belt micro mattress pads are covered for
home use by 2-year limited warranty. The warranty period starts from
the date of purchase.
All new flexible mattresses of all sizes including blankets, wraps, as well
as mattresses with magnetic and/or photon functions are covered for
home use by 1-year limited warranty.
This warranty does not cover normal wear and tear, user abuse, physical
impacts or damage, professional or commercial use, and applies to:
•
The original owner/purchaser of the product only
•
Normal personal or family use of product in a general home/office
environment.
MediCrystal LLC warrants to the original purchaser that the products
are free of defects in workmanship and materials, during the applicable
warranty period.
After the warranty expires, we will still take care of any repairs, at
minimum cost.
Whether the problem is with the product itself or the controller, we will
provide you with a replacement as soon as possible.
Shipping and return shipping are both free for warranty issues.
You can also buy a 5-year extended home use warranty or 2 years
professional use warranty. It costs 50% of the item cost.
To activate warranty or purchase additional one, please, contact us at
LEGAL DISCLAIMER
* Information provided hereby is for reference purposes only and is
not intended to recommend our devices as a drug or as a diagnosis for
any illness or disease condition; nor as a product to eliminate disease
or other medical condition and is not a substitute for professional
medical advice. MediCrystal LLC does not make any medical claims,
real or implied, as to benefit of our products, devices and methods. No
MediCrystal® products or statements have been evaluated by the FDA,
nor has the FDA approved these products to diagnose, cure, treat,
mitigate or prevent disease in humans or in pets. FDA registration
of devices manufacturer does not mean that the device is intended
for medical use, treatment of any diseases or medical conditions, or
can be a replacement of doctor’s advice or traditional medical care
and practice. There are contraindications and it is your responsibility
to consult health professional prior to use of MediCrystal® products.
Specific medical advice should be obtained only from a licensed
health care professional. These and all other MediCrystal® products
are non-medical, non-medicinal devices and are not intended to
diagnose, treat, or prevent any disease or condition. All MediCrystal®
products are marketed for consumer home use and the customer
holds ultimate responsibility for any use of the device or information
and for all consequences. MediCrystal LLC assumes no responsibility
for the improper use of and self-diagnosis and/or treatment using
the products. You fully understand that the use of the products and
related information is solely done at your own risk. MediCrystal LLC
does not represent or warrant that these materials are accurate,
complete, current, reliable or error-free. None of MediCrystal LLC
or any of its directors, employees, agents or representatives will be
liable for damages, claims, expenses or other costs including without
limitation legal fees arising out of or in connection with the use of, or
inability to use, any information contained here, in the information,
owner’s guide or websites. This is a comprehensive limitation of
liability that applies to all damages of any kind, including without
limitation compensatory, direct, indirect, and exemplary and all other
damages, income or profit loss or damage to property and claims of
third parties (please, see full text of Legal Disclaimer in MediCrystal®
catalog or on
MediCrystal.com
website).
MediCrystal® and ThermoGem™ are registered with USPTO trademarks of MediCrystal LLC. All information in this user guide and on websites
MediCrystal.com
is the intellectual property provided for customers’ home use only. It cannot be copied, reproduced, posted on the Internet or
used in any other manner without written permission of MediCrystal LLC.
© All rights reserved by MediCrystal LLC 2018.
If your mat is rated for the North American 110-120V voltage and your controller is with the U.S. standard NEMA 5-15P (two-pole with
ground pin) plug, use it only with the step-down 220-250V to 110V voltage converter in the 220-250V 50Hz countries. The maximum
wattage of such converter should be at least 2-3 times higher than the mat’s power consumption. Do not connect the 110-120V mat
into the 220-250V outlet through an adapter. If you plug in a device that isn’t rated for the outlet’s voltage, it may be severely damaged,
and cause fire risks!
®
®
USER GUIDE
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www.MediCrystal.com
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Summary of Contents for ThermoGem Bio-Magnetic Photon Belt
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