Media5 Mediatrix G7 Series Manual Download Page 11

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By default the Rescue Network Interface is disabled. When a partial reset is performed, the Rescue network Interface becomes enabled and the "Power" 
and "Ready" LEDs are blinking at 1Hz with 75% duty and all other LEDs are off. Once the configuration has been modified to solve the problem that 
required the partial reset, it is important to disable the Rescue Network Interface to make sure that you are no longer working in the Rescue Network 
Interface.

Performing a partial reset on a new unit will not modify the configuration, as it has not yet been modified to your needs. However, a partial reset performed 
on a unit already in use will:

Rollback Local Firewall settings that are not yet applied.
Add a Local Firewall rule to allow complete access to the Rescue interface.
Rollback NAT settings that are not yet applied.
Add NAT rule to allow complete access to the Rescue interface.
Cancel the changes that were being modified but not yet applied to the configuration.
Disable any Network Interface in conflict with the Network Rescue Interface.
Configure and enable the Rescue Network Interface to:

use the link as the default value used by the Uplink Network Interface
set the IP address to 192.168.0.1 and the Network Mask to 255.255.255.0.
set the IPv6 link-local address on all network links. The IPv6 link-local address can be found underneath the unit.

A partial reset will also modify the following parameters and preserve the values below even after the Rescue interface has been disabled.
Note: These changes are valid when using a MX profile. If the Mediatrix unit is not using a MX profile, the default values and therefore the behaviour of the 
parameters may be different.

Service Parameter

Default Value

AAA

Users.Password

User(s) from profile are restored with their factory password. All other usernames keep their 
password.

Users.AccessRights

User(s) from profile are restored with their factory rights.

ServicesAaaType (table) Each service will be configured to use Local authentication and no accounting mechanism.

CLI

EnableTelnet

Disable

TelnetPort

23

EnableSsh

Enable

SshPort

22

InactivityTimeOut

15

HOC

ManagementInterface

Rescue

SNMP

Port

161

EnableSnmpV1

Enable

EnableSnmpV2

Enable

EnableSnmpV3

Enable

Web

ServerPort

80

SecureServerPort

443

Top

Performing a Partial Reset

Before you begin
Note: It is not recommended to access the unit on a regular basis through the Rescue Network Interface.
Important: Make sure the unit is connected to the WAN port, as the Rescue interface is bound to the unit's WAN port (wan for the Mediatrix 4102S, and 
ETH1 for all other Mediatrix units). The IP address of the Rescue interface is 192.168.0.1 (IPv4) or an IPv6 Link Local address.
Procedure

When the Power LED is steady or blinking rapidly, insert a small unbent paper clip into the hole of the 

 button located on the 

Reset/Default

Mediatrix unit.
Note: The Power LED will start blinking.
Wait a few seconds.
When all LEDs are blinking, but before they stop blinking, remove the paper clip.
Note: You have between 7 to 11 seconds.

Results

The Rescue Network Interface is displayed when accessing the Management Interface. Several parameters and services are modified, refer to 

Partial 

. Do not forget to perform the 

 step.

Reset

Disabling the Rescue Interface

Top

Disabling the Rescue Interface

About this task
By default the Rescue interface is disabled. However, after a partial reset the rescue interface is enabled.
Important: The Rescue interface is bound to the unit's WAN port (wan for the Mediatrix 4102S, and ETH1 for all other Mediatrix units). The IP address of 
the Rescue interface is 192.168.0.1 (IPv4) or an IPv6 Link Local address.
Procedure

Go to 

/

.

Management Misc

From the 

 drop-down menu, select the interface that will be used to manage the unit.

Network Interface

Important: If you keep the 

 selected, you will not be able to get into the management interface after disabling it.

Rescue Interface

Click Apply
Go to 

/

.

Network Interfaces

In the 

 table, from the 

 selection list, select 

.

Rescue Interface

Activation

Disable

Click 

.

Apply

Summary of Contents for Mediatrix G7 Series

Page 1: ...cue Interface Factory Reset Performing a Factory Reset Standards Compliance and Disclaimers Supported Standards Federal Communications Commission FCC Disclaimer Innovation Science and Economic Development Canada ISED Disclaimer CE Marking RoHS China Other Disclaimers FXO Card Standards of Compliane and Disclaimers FXO Card Supported Standards FXO Card Federal Communications Commission FCC Disclaim...

Page 2: ...aution The RJ 11 cable should comply with UL 1863 and CSA C22 2 No 233 standards Top General Safety Practices Warning Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Warning Do not expose the unit to rain or moisture to avoid any shock hazard Warning Do not use the telephone to report a gas leak in the v...

Page 3: ...must be followed Install the Mediatrix unit on a standard 48 26 cm 19 in equipment rack on a flat surface desk table etc Install the Mediatrix unit in a well ventilated location where it will not be exposed to high temperatures or humidity Storage temperature 20ºC to 70ºC Operating temperature 0ºC to 40ºC Caution If the unit is installed in a closed environment or on a multi unit rack the ambient ...

Page 4: ...ergent wring well and then wipe off Use a dry cloth to dry the surface Top Mounting Tools and Equipment Tools Screwdriver as required for attaching brackets to rack ESD wrist strap Earth ground cable Warning The earth ground cable should be the same size 18 AWG minimum as the earth cable of the provided power cord Otherwise make sure the earth ground cable meets the standards and requirements of y...

Page 5: ...default used for uplink WAN connection 14 ETH2 ETH3 ETH4 ETH5 10 100 1000 BaseT Ethernet RJ 45 connector for access to a LAN WAN or computer These ports are used by default for LAN connections 11 FXS card with 4 FXS ports RJ 11 connector for phone fax PBX FXS connection 12 FXO card with 4 FXO ports RJ 11 connector for PSTN PBX FXS connection 13 BRI card with 4 BRI ports Up to four RJ 48C connector...

Page 6: ...trap ensuring it makes good contact with your bare skin Attach the ESD wrist strap end to an earth ground grounding screw on the back on the Mediatrix unit or unpainted bare metal spot of a grounded equipment rack Make sure the unit s power switch is OFF Make sure the circuit breakers of AC power sources used to power the Mediatrix unit are OFF Make sure the provided AC power cord is connected int...

Page 7: ...power the Mediatrix unit at the circuit breaker Note When the unit is brought from a cold to a warm environment condensation that might be harmful to the unit may occur If this is the case wait one hour before connecting the power cord Turn On the power switch of the Mediatrix Result You can now use the 192 168 0 10 IP address to access your unit s management interface Top Verifying the Installati...

Page 8: ...ote The Mediatrix unit PRI ports can be used as a T reference point but not as U reference points 2 wire Never connect a U PSTN line or a U TE into the Mediatrix unit PRI ports Pin NT Mode TE Mode 1 Transmit 2 Receive 2 2 Transmit 1 Receive 1 3 Not connected Not connected 4 Receive 2 Transmit 2 5 Receive 1 Transmit 1 6 Not connected Not connected 7 Not connected Not connected 8 Not connected Not c...

Page 9: ...s wired so that pins 3 and 4 are connected to the Ring and Tip which meets the EIA TIA IS 968 and CS 03 Issue 8 Part III requirements Pin Function 1 Not used 2 Not used 3 Ring 4 Tip 5 Not used 6 Not used Top Troubleshooting Locating the Product Serial Number Before you begin Warning Make sure your unit is powered off Steps Flip the unit The serial number is located underneath the unit Caution Use ...

Page 10: ...Cancel an action that was started Revert to known factory settings if the Mediatrix unit refuses to work properly for any reason or the connection to the network is lost Reconfigure a unit The button will generate different actions depending on the amount of time the button is held Reset Default IMPORTANT It is the LED pattern that will indicate the action that is being applied to the unit The act...

Page 11: ...ctory rights ServicesAaaType table Each service will be configured to use Local authentication and no accounting mechanism CLI EnableTelnet Disable TelnetPort 23 EnableSsh Enable SshPort 22 InactivityTimeOut 15 HOC ManagementInterface Rescue SNMP Port 161 EnableSnmpV1 Enable EnableSnmpV2 Enable EnableSnmpV3 Enable Web ServerPort 80 SecureServerPort 443 Top Performing a Partial Reset Before you beg...

Page 12: ...is useful if you accidentally pushed the button and do not need any action to be applied Release the paper clip Result All configuration parameters are reset to their default value The unit can then be contacted via its WAN interface DHCP provided IP address ETH1 or WAN on the 4102S or via its LAN interface default IP address 192 168 0 10 ETH2 or LAN on the 4102S Top Standards Compliance and Discl...

Page 13: ...m FCC Compliance Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Top Innovation Science and Economic Development Canada ISED Disclaimer This Class B digital apparatus comp...

Page 14: ...s harm to the telephone network the Telephone Company may discontinue your service temporarily If possible they will notify you in advance but if advance notice is not practical you will be notified as soon as possible You will be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect th...

Page 15: ...unity to maintain uninterrupted telephone service If you experience trouble with this telephone equipment please contact Media5 for information on how to obtain service or repairs The telephone company may ask that you disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin...

Page 16: ... 23 users 231 230 users 232 2300 users I I I Profiles Software options MX0 Mediatrix default MX1 SW option group 1 GV0 SW option group 2 EN0 SW option group 3 MT0 SW option group 4 J SLA Support options 0 No SLA included in SKU must be separate line on PO 1 1 year SLA support HW warranty 5 5 year HW warranty K K SW license Software options 0 0 no licence 0 1 Survivability field H H H indicates the...

Page 17: ...nfiguration of a specific technical action such as performing a firmware upgrade Hardware installation guide They provide the detailed procedure on how to safely and adequately install the unit It provides information on card installation cable connections and how to access for the first time the Management interface User guide The user guide explains how to customise to your needs the configurati...

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