Obtaining Warranty Service.
To make a claim under this warranty call Medela
Customer Service (toll free) at 800-435-8316. You may also call this number for
additional information concerning this warranty.
Dated proof of original purchase from Medela, its authorized distributor or its authorized
retailer and a description of the defect will be required. Medela is not responsible
for Products or parts received without a warranty service authorization. Repaired
or replacement Products will be delivered to Customer free of charge. The repaired
product or part will be delivered as soon as reasonably possible. Medela shall not be
responsible for any damages occurring during such delivery. Medela shall, at its sole
discretion, decide on the place of performance for work under warranty. Medela shall
have the right to charge for additional costs for services under warranty if the site of the
Product is other than where the Product was originally delivered.
Warranty Exclusive.
Customer’s sole remedy for breach of the warranty shall be
the express warranty. The foregoing warranty is exclusive and is in lieu of all other
warranties, terms or conditions, expressed or implied, either in fact or by operation of
law, statutory or otherwise, including warranties, terms or conditions of merchantability,
fi tness for a particular purpose, satisfactory quality and non-infringement, all of which
are expressly disclaimed. Medela shall not be liable if the alleged defect or malfunction
was caused by Customer’s or any other person’s misuse, neglect, improper handling,
unauthorized attempts to open, repair or modify the Product, inadequate maintenance,
disregard of operating instructions, excessive load or stress, normal wear and tear,
incorrect voltage or any other cause beyond the range of its intended use, by accident,
fi re, or other hazards, or other cause not due or attributable to Medela.
This warranty does not cover physical damage to the Product or malfunctions resulting
from the use of the Product in conjunction with any sort of ancillary or peripheral
equipment and Medela determines that there is no fault with the Product itself.
Limitation of Liability.
Medela also excludes any liability, whether based in contract
or tort (including negligence), for incidental, consequential, indirect, special, or punitive
damages of any kind, or costs of procurement of substitute products by Customer,
or for the loss of revenue or profi ts, loss of business, loss of information or data,
or other information of fi nancial loss arising out of or in consequence with the sale,
maintenance, use, performance, failure, or interruption of this product, even if Medela
or its distributors have been advised of the possibility of such damages, and limits its
RETAIN ORIGINAL PROOF OF PURCHASE OR BILL OF SALE FOR WARRANTY
PURPOSES.
For hygiene reasons, Medela Products are single user products; use by more than one
person voids the warranty.
Medela Canada (“Medela”), warrants to the original end user (“Customer”) that
Freestyle, Pump In Style and Swing will be free from defects in workmanship and
materials, under normal use, for 90 days (two (2) years for breastpump mechanism),
rechargeable batteries for which 2 years shall apply, Harmony which 30 days shall
apply. This is provided that any and all operating and maintenance instructions are
strictly respected, in particular in case of extreme and/or continuous applications/use
of the Product. The warranty period begins on the proved purchase date (conclusion of
purchase contract).
Products purchased from non-authorized distributors, e.g. internet market places,
auctions or other types of public sale (including but not limited to EBay/Kijiji &
Craigslist) are not covered by this warranty.
Warranty lies within original country of purchase.
Medela’s sole obligation under this express warranty shall be, at Medela’s sole option
and expense, to replace or repair the Product or part thereof (in case the product is
not available, to deliver a similar type of the Product). Medela warrants any repaired or
replaced Product or part for a period of ninety (90) days from delivery, or through the
end of the original warranty, whichever is longer.
All Products or parts that are replaced become the property of Medela. This express
warranty does neither cover consumables, nor third party products. Unauthorized
attempts to repair the Product will void this warranty.
14. Warranty
I This is a single user product.
USE BY MORE THAN ONE PERSON MAY
PRESENT A HEALTH RISK AND VOIDS THE WARRANTY.
WARNING
Questions?
www.medela.ca, [email protected]
or
1-800-435-8316
45
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