Medela Freestyle 27260, Manual

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8. Troubleshooting
Questions? www.medela.ca, info@medela.ca or 1-800-435-8316 35 34
Problem Solution
No “let-
down” or
breastmilk
expression
- A successful breastpumping session is measured by whether your
breasts are drained and not how much you pumped in volume. If
you are breastpumping your breasts and no milk is fl owing, ensure
that your breasts are not drained. (For example, if you just breastfed
your baby, you probably will not have milk to express or if you don’t
generally breastfed your baby at this time of day, there may simply be
no milk to express.)
- Ensure your breastpump is assembled correctly and there is suction.
- Relax and take a 10-15 minute break if let-down is not achieved after
2 consecutive breastpumping sessions.
- Consult with your healthcare professional or breastfeeding specialist if
expression does not occur.
Condensation
or moisture
appears in
tubing
- Shake out any droplets by swinging the tubing.
- Hang up the tubing to air-dry.
Condensation may cause cloudy spots to appear in tubing. This does
not affect the performance of your breastpump. If you want to remove
the cloudy spots; rinse tubing in cool water and repeat steps above.
Battery
charging
“bAtt” symbol
on the display
“bAtt” Symbol on the Display
- If a “bAtt” symbol appears on the display, it indicates it is in initial
charge mode or the battery was removed and reinserted. Plug in and
charge for 24 hours uninterrupted.
Flashing Battery Symbol Outline and 1 Bar
- Low battery. Plug in and charge battery.
Battery Indicator Flashes with 4 Bars
- Disconnect the power cord and remove the battery for at least 10
seconds. Reinsert the battery and plug in to charge for 24 hours.
If you have not resolved the problem with your breastpump or your have further
questions, please contact Medela Customer Service at 1-800-435-8316,
info@medela.ca or fi ll out the contact us form at www.medela.ca.
Problem Solution
Low or no
suction
Component Check
- Disassemble breastshields,
connectors, membranes, and back
lids.
- Inspect all components for chips
or cracks.
- Clean and dry all components per
Cleaning Section 3.2.
- Reassemble per Assembly Section
4.1. Make sure the components are
dry before assembling.
- Check that tubing is not kinked.
Connection Point Check
Inspect following connection
points to ensure attachment is
secure.
- Back cap snapped at all 3
connection points.
- Tubing adaptor to back cap.
- Tubing adaptor to breastpump.
- If suction is not improved,
contact Medela Customer
Service at 1-800-435-8316.
Breastpump
becomes wet
- Unplug the AC/DC transformer from the socket.
- Turn off the breastpump.
- Do not place the breastpump upside down. Control panel must face
upwards.
- Store the breastpump in a warm, dry place for 24 hours.
Breastpump
does not run
or power on
If the AC/DC transformer Symbol fl ashes or you see “Err” and hear 3
beeps, contact Medela Customer Service at 1-800-435-8316.
I
Avoid removing the battery as this will reset the battery indicator and
requires a recharging time of up to 24 hours.
If the battery does not charge and there is no battery symbol on the display
verify that the battery is inserted properly. See Section 4.3.1.
INFO