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3. Sound is distorted or intermittent
• Flick the Power & Channel Switch
back and forth, in case dust or lint
has collected in the controls.
• Check the battery contacts for
corrosion.
• If the Hearing Aid were in a
humid environment or subject
to sweat, moisture may clog
the Aid and distort sounds.
Consider using a Hearing Aid
dehumidifier overnight.
• Lower the volume.
• Replace the battery with a
fresh one.
• Check the Ear Domes and
Tubing for wax that may be
blocking sound, or for any signs
of wear. Replace the Tubing and
Ear Domes if they appear stiff,
bent, cracked,or frayed.
Replacements can be ordered at:
www.mdhearingaid.com/
accessories
.
•
If you still are having difficulty
with your Hearing Aids please
contact MDHearingAid
®
Customer
Service at
customerservice@
mdhearingaid.com
or call
312-219-8422
for guidance.
The office hours are Monday to
Friday, 8:30am to 4:30pm (CST).
2. Instrument has a weak or no sound
• Make sure the Hearing Aid is
on. The volume dial should
be set above the number 1.
• Make sure battery is fresh.
If there is any doubt, try a
new battery.
• Make sure battery is
inserted correctly and
Battery Compartment
is completely closed.
• Check the battery contacts
for corrosion.
• Reposition the Hearing Aid Tubing
and Ear Dome in your ear canal.
•
If you still are having difficulty
with your Hearing Aids, please
contact MDHearingAid
®
Customer
Service at
customerservice@
mdhearingaid.com
or call
312-219-8422
for guidance.
The office hours are Monday to
Friday, 8:30am to 4:30pm (CST).
