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At MDHearingAid
®
your satisfaction is
guaranteed.
To get the most out of your MDHearingAid
®
PRO Hearing Aids, please
understand that no hearing aid will restore normal hearing. Your satisfaction
with the MDHearingAid
®
PRO depends to some degree on your expectations
and commitment to re-training your brain how to hear and listen.
45 Day Trial Period
You have 45 days from the date of purchase to return the Hearing Aids. The
reason for this long trial period is that often it takes several weeks to get
used to the sound of new Hearing Aids.
21 Day Full Refund Policy
Medical studies show that your brain requires approximately 21 days to adjust
to new hearing aids.
If, after 21 days of using the MDHearingAid
®
PRO
(and before the 45th day from purchase), you are still not satisfied,
please contact us for a Return Merchandise Authorization (RMA) number.
You will receive a
full refund
of your purchase price less shipping costs
(or as directed by the site where you made the purchase). Detailed return
instructions will be explained over the phone or can be e-mailed to you along
with your RMA number.
For fastest service, please e-mail
. Alternatively,
you may call
312-219-8422.
Customer Support office hours are Monday to
Friday, 8:30am to 4:30pm Central Standard Time.
Restocking Fees
Requests for an RMA number
prior to trying the Hearing Aids for 21 days
will be granted but will carry a
10% restocking fee. Returns made without
a RMA number will incur a twenty percent (20%) restocking fee.
We are sorry, but we are unable to honor return requests after 45 days
from the date of purchase.
Return Policy
