4
1-WARNINGS AND WARRANTY CONDITIONS
EXCLUSIONS
The guarantee does not cover malfunctions and/or damage to the appliance that arise due to the following causes:
•
Damage caused during transportation and/or handling
•
all parts that develop faults due to negligence or improper use, incorrect maintenance, installation that does not comply with the
manufacturer’s instructions (always refer to the installation and use manual provided with the appliance)
•
incorrect sizing with regard to the use or faults in the installation or failure to adopt the necessary devices to guarantee proper
execution
•
improper overheating of the equipment, use of fuels not conforming to the types and quantities indicated in the instructions provided
•
further damage caused by incorrect user interventions in an attempt to fix the initial fault
•
worsening of the damage due to the continued use of the equipment by the user, once the defect has been noticed
•
in presence of a boiler, any corrosion, incrustations or breakages caused by water flow, condensation, hardness or acidity of the water,
improperly performed descaling treatments, lack of water, mud or limescale deposits
•
inefficiency of chimneys, flues or parts of the plant affecting the equipment
•
damage caused by tampering with the appliance, atmospheric agents, natural disasters, vandalism, electric shocks, fires, faults in
the electric and/or hydraulic system.
The following are also not covered by the warranty:
•
parts subject to normal wear such as gaskets, glass, claddings and cast iron grids, painted, chrome-plated or gilded parts, handles
and electric cables, bulbs, indicator lights, knobs, all parts which can be removed from the hearth.
•
Variations in colour of the painted or ceramic/serpentine parts and craquelure ceramics as they are natural characteristics of the
material and product use.
•
masonry work
•
plant parts (if present) not supplied by the manufacturer
Any technical interventions on the product to eliminate the above-said defects and consequent damages must be agreed upon with
the Technical Assistance Centre, who reserves the right to accept the relative appointment or not. However, said interventions will not
be carried out under warranty but as technical assistance to be granted at part of any eventual and specific agreed conditions and in
accordance with the fee in force for the work to be carried out.
The user will also be charged for any costs incurred to remedy the incorrect technical interventions, tampering or damage to the appliance,
not attributable to original faults.
With the exception of the legal or regulatory limits, the warranty does not cover the reduction of atmospheric and acoustic pollution.
The company declines all liability for any damage which may be caused, directly or indirectly, to persons, animals or objects as
a consequence of non compliance with any provision specified in the manual, especially warnings regarding installation, use
and maintenance of the appliance.
