McQuay IM 487-4
113
Service and Warranty Procedure
Service and Warranty Procedure
Replacement Parts
When writing to McQuay for service or replacement parts,
provide the model number, serial number, and unit part
number of the unit as stamped on the serial plate attached to
the unit. For questions regarding wiring diagrams, it will be
necessary to provide the number on the specific diagram. If
replacement parts are required, include the date of unit
installation, the date of failure, an explanation of the
malfunction, and a description of the replacement parts
required.
In-Warranty Return Material Procedure
Material may not be returned except by permission of
authorized factory service personnel of McQuay International
at Minneapolis, Minnesota.
A “return goods” tag will be sent to be included with the
returned material. Enter the information as called for on the tag
in order to expedite handling at out factories and issuance of
credits. All parts shall be returned to the factory designated on
the return goods tag, transportation charges prepaid.
The return of the part does not constitute an order for
replacement. A purchase order for the replacement part must
be entered through your nearest McQuay representative. The
order should include the component's part number and
description and the model and serial numbers of the unit
involved.
If it is determined that the failure of the returned part is due to
faulty material or workmanship within the standard warranty
period, credit will be issued on the customer's purchase order.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
