“I can’t call the watch or get a mobile connection”
mcarewatch.com.au
4
Issue:
I call the watch’s mobile number and it says
the device is switched off?
Solution:
1. Swipe the watch screen up to see this screen
(top right). Check for the available ‘4G
connection’ in your area. The device should
have between 1 to 4 green bars
2. If there are no 4G green bars available, it
means the watch has no mobile connection
3. Switch the watch off and then back on to re-
establish a 4G connection by pressing and
holding down the top button for 10-15
seconds