18
McAfee
®
VirusScan
®
Mobile 2.0.0 User Guide
Using VirusScan Mobile
Troubleshooting
2
Troubleshooting
To help with troubleshooting, you can view program details and the event log. In some
situations, you might need to uninstall VirusScan Mobile as part of a troubleshooting
strategy (see
Uninstalling VirusScan Mobile
on page 7
).
Viewing VirusScan Mobile program details
You can view VirusScan Mobile program information from the
About
screen.
From the main screen, click
Menu
, then select
About
.
The
About
screen is updated after a successful update with:
The build number.
The detection definitions version.
The date of last update.
McAfee copyright information.
Viewing the log
VirusScan Mobile records all activities it performs and information about detected
viruses or suspicious content. It also can be useful in troubleshooting problems.
1
To view the log, click
Menu
from the main screen, then select
Log
.
The Log screen shows a list of log entries, with newer entries at the top. Use the
horizontal scroll bar to view all information about the log entry.
Figure 2-10 VirusScan Mobile About screen
Summary of Contents for McAfee VirusScan Mobile 2.0
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