17
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Sand, pet hair, lint, etc. on
load after washing
Heavy sand, pet hair, lint, and
detergent or bleach residues
may require additional rinsing.
Add an Extra Rinse to the selected cycle.
Load is tangling
Washer not loaded as recommended.
See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed, however
items will be wetter than those using a higher speed spin. See the
“Cycle Guide” to match your load with the best cycle.
Load items in loose heaps evenly around the agitator.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of items being washed.
Not cleaning or removing
stains
Added more water to washer.
Washer senses load size and adds correct amount of water. This is
normal and necessary for clothes to move. It is normal for the wash
load to be not completely covered in water. Added water lifts the
laundry off the agitator, resulting in less effective cleaning.
Washer not loaded as recommended.
Washer is less efficient at cleaning when tightly packed.
Load garments in loose heaps evenly around the agitator.
Add only 1 or 2 additional garments after washer is started.
Adding detergent on top of load.
Add detergent, Oxi products and color-safe bleach to the bottom of
the basket before adding the load items.
Not washing like colors together.
Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Not using HE detergent or using too
much HE detergent.
The suds from regular detergent can keep washer from operating
correctly.
Use only HE detergent. Be sure to measure correctly.
Always measure detergent and follow manufacturer’s directions
based on load size and soil level.
Not using correct cycle for fabric type.
Use a higher soil level cycle option and warmer wash temperature to
improve cleaning.
Use Power Wash
®
cycle for tough cleaning. See the “Cycle Guide”
to match your load with the best cycle.
Not using dispenser.
Use dispenser to avoid chlorine bleach and fabric softener staining.
Load dispenser before starting a cycle.
Do not add products directly onto load.
Incorrect dispenser
operation
Clogged dispensers or laundry
products dispensing too soon.
Do not overfill dispenser. Overfilling causes immediate dispensing.
Load dispensers before starting a cycle.
It is normal for small amounts of water to be remain in dispenser at
the end of the cycle.
Homes with low water pressure may result in residual powder in the
dispenser. To avoid, select a warmer wash temperature if possible,
depending on your load.
Clean dispenser nozzle and make sure drawer is properly seated.
Liquid chlorine bleach not used in
dispenser.
Use only liquid chlorine bleach in the bleach dispenser.
First try the solutions suggested here or visit our website at
www.maytag.com/product_help
-
In Canada
www.maytag.ca
for assistance and to possibly avoid a service call.
Summary of Contents for MVWB765FW0
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