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16027402                                                                     12                                                       

        August 2006

                                                                                                                                           

©2006 Maytag Services

Troubleshooting Procedures

!

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless
testing requires power.

5.  Advance to the 

Board Output Test

 and press

extra rinse 

 to 

unlock the door

.  An unlock

signal will be sent to the solenoid every
second for 10 seconds.

If the door does not lock, use a voltmeter,  look

for 120VAC, 60 millisecond pulse to the locking
solenoid.

If signal is present

, then the door lock

solenoid is bad and the door lock mechanism
must be replaced. To stop the signal, press

extra rinse 

again.

If signal is not present,

  check electrical

connections at switch or at control board.
Check for proper outputs from the control
board at Conn P8(3) and Neutral leg of power
cord. If voltage is present, fix electrical
connections or change wire harness. If no
voltage is found, go to P8(4)  and Neutral on
power cord to verify 120VAC coming into the
board. If voltage is not present check the door
actuator switch. (make sure door is closed.)  If
voltage is present, change machine control
board.

No Fill Test

1.

Close the door and start a spin cycle to drain all

water from the washer to reset the pressure
switch.

2.

Press 

off

 and open door to verify all water is

removed from the washer.   If water still present,
go to 

Will Not Drain

 diagnostics.

3.

If water is drained out, close the door and go to

Service Mode

, press 

delicates

 and 

heavy

soils

 keys for 3 seconds.  If it is likely to need

access to the water valve for voltage checks,
consider raising the top cover now and close
the door so that the following steps will not need
to be repeated.

4.

While in 

Service Mode

, press the 

hand wash

key places the washer into the 

Board Input

Test

.

5.

Check the lower water level by pressing the

hand wash 

key.

6.

"

_1

"  indicates the washer is full.  If full, check

the lower water level input at the machine
control board by reading DC voltage between
P4(4) and P4(8).  If voltage is present at the
machine control board, check voltage at
pressure switch between BU  and BR .  If
voltage present at pressure switch, replace
pressure switch.

If voltage is not present at pressure switch,

check or replace harness.  If no voltage is
present at the Machine control board, replace
the machine control board.

7.

"

_0

" indicates the  washer is empty:  If empty,

press the 

wrinkle free

 key to check the high

water level.

8. "

--

1

" indicates full.  If full, check the high water

level input at the machine control board by
reading 120 VAC voltage between P1(4) and
Neutral P6(2).  If120
VAC is not present at the machine control
board, check continuity at pressure switch
across GY and YL.   If no continuity, replace
pressure switch.  If continuity,  check door
switch and harness to pressure switch and
harness from pressure switch to Machine
control board.  If 120 VAC is present at the
Machine control board, replace the machine
control board.

9.

"

--

0

" indicates empty.  If empty, exit 

Board Input

Test

 mode by pressing the start/pause key.

Then enter 

Board Output Test

 mode by

pressing the

 rinse

 key.

10. Turn the cold water valve on by pressing the

wrinkle free

 key.  Check for cold water flow at

the dispenser.  If no cold water flow, check the
cold water valve for 120 VAC between BU and
WH.  If 120 VAC is present at the cold valve,
replace the water valve.  If 120 VAC is not
present at the cold valve, check for 120 VAC at
the machine control board between P1(3) and
Neutral.  If 120 VAC is present at the machine
control board, check or replace the harness.  If
120 VAC is not present at the machine control
board, replace the machine control board.  If
cold water flows, turn the cold valve off by
pressing the wrinkle free button.

11.Turn the hot on  by pressing the 

cotton sturdy

key.  Check for hot water flow at the dispenser.
If no hot water flow, check the hot water valve
for 120 VAC between OR and WH.  If 120 VAC
is present at the hot valve, replace the water
valve.  If 120 VAC is not present at the hot valve,
check for 120 VAC at the machine control board
between P1(2) and Neutral.  If 120 VAC is
present at the machine control board, check or
replace the harness.  If 120 VAC is not present
at the machine control board, replace the
machine control board.

Summary of Contents for MAH650 series

Page 1: ...vicing or repair of this unit Refer to Service Manual 16010061 for detailed installation operating testing troubleshooting and disassembly instructions All safety information must be followed as provided in Service Manual 16010061 To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power CAUTION WARNING Features MAH6500AW ...

Page 2: ...control board P6 1 P6 2 120 VAC L1 motor control P8 2 P6 2 120 VAC Lower water level input P4 8 P4 4 24 VDC Motor control tach P4 2 P4 4 24 VDC Neutral 120 VAC P6 2 Neutral Unbalance input P3 4 P4 4 24 VDC Softener water valve P1 5 P6 2 120 VAC Torque PWM P4 3 P4 4 24 VDC Water valve thermistor P4 6 P4 7 10K 85K ohms Heater P6 3 P8 4 120 VAC Thermistor Heater P3 1 P3 2 120 VAC 500 40K ohms High Le...

Page 3: ...or unlock output P8 3 P6 2 120 VAC 60 millisecond pulse Drain pump output P8 1 P6 2 120 VAC High water level input P1 6 P6 2 120 VAC Hot water valve output P1 2 P6 2 120 VAC 500 2K ohms L1 machine control board P6 1 P6 2 120 VAC L1 motor control P8 2 P6 2 120 VAC Lower water level input P4 8 P4 4 12 VDC Motor control tach P4 2 P4 4 12 VDC Neutral 120 VAC P6 2 Neutral Unbalance input P3 4 P4 4 12 V...

Page 4: ...eens Visually check hot and cold separately at dispenser for proper flows Go to No Fill Test page 11 Noisy Clothes washer should be leveled properly as outlined in installation instructions Weak floors can cause vibration and walking Check for loose lower front bracket Be sure rubber feet are installed on leveling legs Check that the leveling leg lock nuts are tightened If complaint is a high pitc...

Page 5: ...leshooting Procedures WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power Wet Clothes Very small clothes loads can cause unbalances add additional towels Excessive suds may have been present Check for diagnostic code 16 Check unbalance harness connections at all switches and at Control Board Inertial unbalance...

Page 6: ...t S k a o s e r P c i t s o n g a i D s e d o C e s u a P t r a t S Troubleshooting Procedures WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power Consumer Information Codes If the consumer observes codes on display see table below Sd Suds Machine has detected high level of suds The machine will alter its cycl...

Page 7: ...is in the service mode pressing presoak key will display a d and turn the LED on above the presoak key The diagnostic codes can be viewed by using the arrow keys The down arrow will go down the list Clearing Diagnostic Codes While viewing the diagnostic code listing the diagnostic code list can be cleared from memory by pressing the heavy soil and presoak keys for 3 seconds Number of Cycles Since ...

Page 8: ...Unplug and replug in power cord washer at power supply outlet 3 If a condition still exists replace machine control board 12 14 Not Used 15 Stuck key A key is sensed to be pressed for more than 75 seconds the key shall be assumed to be stuck Replace console membrane switch 16 High speed not achieved due to high motor torque Speed never went over 400 rpm during a main wash cycle because the maximum...

Page 9: ...ead as open and the door locked switch is read as locked Go to Door Lock Test page 10 22 Door switch seen open during cycle Door switch is read as open and the door locked switch is read as locked Go to Door Lock Test page 10 23 Door failed to unlock Door lock is locked and a user tries to start a cycle Go to Will Not Unlock page 4 24 Motor over speed Motor tach signal is seen at maximum speed Rep...

Page 10: ... n E Quick Spin Test While in Service Mode the pressing of spin key shall start the washer in the Quick Spin Test mode e g n a R d e e p S d e y a l p s i D m p r 9 9 0 a l a u t c a 9 9 0 m p r 9 9 9 0 0 1 b 0 1 d e e p S Quick Service Cycle While in Service Mode pressing the delicates key will start a Quick Service Cycle This will be a quick check of all systems The following steps will be follo...

Page 11: ...eck loose electrical connections at machine control board or broken wires in harness Check door actuator switch and related wiring Figure 1 Motor Control Board JP4 Connector Figure 2 Schematic Motor Harness Door Lock Test Placing the washer into the Service Mode and manually locking and unlocking the door mechanism through the control panel can verify the door lock Note The relay on the control bo...

Page 12: ... control board check voltage at pressure switch between BU and BR If voltage present at pressure switch replace pressure switch If voltage is not present at pressure switch check or replace harness If no voltage is present at the Machine control board replace the machine control board 7 _0 indicates the washer is empty If empty press the wrinkle free key to check the high water level 8 1 indicates...

Page 13: ...ust turn on the hot or cold water valves first Two digit display 0 99 plus faster spin LED 100 plus faster spin LED and extra rinse LED 200 Board Input Test Table Board Output Test Table Action Press Key Feedback Door Position cotton sturdy dO Open Latch Position delicates LO Unlocked L l Locked High Water Level wrinkle free O Below Level l Above Level Low Water Level hand wash _O Below Level _ l ...

Page 14: ... August 2006 2006 Maytag Services Wiring Schematics WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power MAH6500 SERIES 10 32 ...

Page 15: ...5 16027402 2006 Maytag Services Wiring Schematics WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power MAH6500 SERIES 33 34 36 ...

Page 16: ...ugust 2006 2006 Maytag Services Wiring Schematics WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power MAH6500 SERIES 35 37 44 ...

Page 17: ...027402 2006 Maytag Services Wiring Schematics WARNING To avoid risk of electrical shock personal injury or death disconnect power to washer before servicing unless testing requires power 12 12 MAH6500 SERIES 45 current ...

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