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Troubleshooting

The following is a list of problems you may encounter when using this appliance and some suggestions that may help to
correct the problem. If you still have problems, please contact your Fisher & Paykel trained and supported service
technician.

Solving Operating Problems

Problem

Possible Causes

What To Do

Washer not
turning on

Power not switched on at the
wall.

Switch the power on at the wall. Then press ‘POWER’.

Household power supply not
working.

Try plugging in another electrical appliance.

Keylock may be activated.

Touch and hold the ‘Keylock’ button for 2 seconds (refer to

'Wash Cycle Options'

).

Touching

does not start
the fill

Washer door not closed properly.

Open and reclose door.

The washer is waiting for a
command from you.

If

is flashing then the washer is waiting for a command from

you.

The washer has detected a fault.

Check if a code is being displayed on the panel (refer
to

'Before you Call for Service'

and

'Fault Codes'

).

Hot and cold taps not turned on.

Check that both hot and cold taps are turned on (if using cold
inlet only ensure inlet valve cap is installed on the hot valve on
the machine).

Hot and cold taps not connected

Check the cold tap is connected to the cold valve on the

https://producthelp.fisherpaykel.com/eu/Wash/Front_Loaders/FabricSmart/WM1490F1/User_Guide_WM1490F1/16_Troubles…

Updated: Thu, 11 Nov 2021 20:34:28 GMT

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Summary of Contents for WM1490F1

Page 1: ...efer to Wash Cycle Options Touching does not start the fill Washer door not closed properly Open and reclose door The washer is waiting for a command from you If is flashing then the washer is waiting for a command from you The washer has detected a fault Check if a code is being displayed on the panel refer to Before you Call for Service and Fault Codes Hot and cold taps not turned on Check that ...

Page 2: ...ycle Washer drains while filling Drain hose too low Ensure the height of the drain hose is at least 800mm from the floor level refer to Installation Instructions Draining Drain hose sitting in water Clear the drain Washer is not draining Drain hose blocked Clear the drain hose Pump filter blocked Clear the pump filter refer to Caring for your Washer Drain hose higher than 1200 mm above floor level...

Page 3: ...awer not fully closed Close detergent dispenser drawer fully and ensure it remains closed during the cycle Damage to door seal Check seal inside door for damage If it sustains any damage it will need to be replaced Cycle time longer than usual Inaccurate time reading Adjustment of time remaining during cycle Wash time is approximate Wash time may be influenced by a number of factors refer to Washe...

Page 4: ...d potential damage to itself Vibrating Transit bolts left in place Ensure transit bolts are removed prior to use of the machine refer to Installation Instructions Removing the Transit Bolts Washer may not be level Ensure washer is installed on an appropriate surface and levelled correctly refer to Installation Instructions Levelling the machine Load is out of balance Wash an average sized load rat...

Page 5: ...was particularly dirty Select Pre Wash for particularly dirty loads refer to Wash Cycle Options Items not sorted correctly Wash heavily and lightly soiled garments separately Washer dirty from previous wash After washing particularly dirty clothing we recommend putting the washer through a Rinse cycle after the load has been removed to wash away any remnants of dirt and to prevent it contaminating...

Page 6: ...ate larger items from smaller items Washer loaded incorrectly Load items loosely and individually into the washer ie not folded Incorrect cycle for load type selected Use the Easy Iron cycle to wash shirts Washer overloaded in terms of its capacity or the cycle selected Try washing average to smaller load sizes Delicate items Wash pantyhose bras and any other delicate items prone to tangling in a ...

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