9
■
Is the control set correctly for the surrounding
conditions? See “Using the Control.”
■
Is the door or not closed completely? Push the door firmly
shut. If it will not shut all the way, see “The door will not close
completely” later in this section.
■
Are the condenser coils dirty (on some models)? This
prevents air transfer and makes the motor work harder. Clean
the condenser coils. See “Freezer Care.”
■
Is the door gasket sealed all the way around? Contact a
qualified person or a technician.
■
Is there enough air circulation space around the freezer?
See “Location Requirements.”
NOTE: If the problem is not due to any of the above,
remember that your new freezer will run longer than your old
one due to its high-efficiency motor.
Temperature is too warm
■
Are the air vents blocked? This prevents cold air movement.
Move objects away from the air vents. See “Ensuring Proper
Air Circulation” for air vent locations.
■
Is the door opened often? Be aware that the freezer will
warm when this occurs. In order to keep the freezer cool, try
to get everything you need out of the freezer at once, keep
food organized so it is easy to find, and close the door as
soon as the food is removed.
■
Has a large amount of food just been added to the
freezer? Adding a large amount of food warms the freezer. It
can take several hours for the freezer to return to the normal
temperature.
■
Is the control set correctly for the surrounding
conditions? See “Using the Control.”
The door will not close completely or is difficult to open
■
Are food packages blocking the door ? Rearrange
containers so that they fit more tightly and take up less
space.
■
Are the shelves and basket out of position (on some
models)? Put the shelves and basket back into their correct
positions.
■
Are the gaskets dirty or sticky? Clean gaskets according to
the directions in “Freezer Care.”
■
Does the freezer wobble or seem unstable? See “Adjust
the Door.”
The freezer clicks but does not run
■
Has the local power failed? Unplug the freezer for
30 minutes to allow the refrigeration system to equalize.
During this time, keep the door closed whenever possible.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new Maytag
®
appliance.
To locate factory specified replacement parts in your area, call us
or your nearest designated service center.
In the U.S.A.
For assistance, installation or service call Maytag
®
Appliances toll
free: 1-800-688-9900.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and
service companies. Maytag designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Maytag designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For Further Assistance
If you need further assistance, you can write to Maytag with any
questions or concerns at:
Maytag Brand Customer Service
P.O. Box 310
Ottawa, OH 45875-0310
Please include a daytime phone number in your correspondence.
In Canada
For assistance, installation or service call toll free:
1-800-807-6777.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Referrals to local dealers, repair parts distributors, and
service companies. Maytag designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in Canada.
For Further Assistance
If you need further assistance, you can write to Maytag with any
questions or concerns at:
Maytag Brand Customer Service
P.O. Box 310
Ottawa, OH 45875-0310
Please include a daytime phone number in your correspondence.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
