
m a x A I 4 3 0 & m a x A I 4 3 0 v T E C H N I C A L M A N U A L
55
Rev A 8/24/2020
6. Troubleshooting Guide
Cluster is not counting service hours or odometer traveled distance:
Cluster is reading hour counter from J1939 Network, check command availability on vehicle and
network communication.
Cluster is displaying dashes on gauges:
Check network communication and monitoring signal availability
During Flashing process Tool is displaying a popup message “Cluster does not respond command to
enter bootloader”:
1.
Cluster is ready and waiting to receive firmware update, from previous suspended update task.
2.
Cluster is not processing “Enter Bootloader Command” reset Cluster to then retry.
Or
3.
Check USB Drivers properly installed and detected