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Solving Problems

Manually Recovering the BIOS

A BIOS recovery can also be manually initiated. This option would be used only when the BIOS
is corrupt, but the ROM checksum error does not occur during POST. To manually initiate a BIOS
recovery, use the following steps:

1. Power down and uplug the system from the AC power source.

2. Move the recovery jumper at J4J1 from the storage position at pins 9 and 10 to cover pins 3

and 4. See the figure below.

Figure 6. BIOS Recovery Jumper

3. Insert the Crisis Recovery Diskette into the A: diskette drive.

4. Plug the system into the AC power source and power it on.

5. A blue screen will be displayed and the recovery process will automatically run.

The system will continue to beep throughout the recovery process. The recovery process
is complete when the beeping stops.

6. Remove the diskette.

7. Power down and unplug the system from the AC power source.

8. Move the BIOS recovery jumper at J4J1 back to the original position, covering storage

pins 9 and 10.

9. Plug the system into the AC power source and power it up to confirm that the recovery

was successful.

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��

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J4A1

Summary of Contents for Workstation Fusion 7000

Page 1: ...User s Manual MAXDATA Workstation Fusion 7000 ...

Page 2: ...2 Contents ...

Page 3: ... B 64 bit 100 MHz PCI X Capable Subsystem 16 Segment C 64 bit 66 MHz PCI Capable Subsystem 16 Super I O 17 Serial Ports 17 Parallel Port 17 Floppy Disk Connector 17 Keyboard and Mouse Connectors 17 USB 17 Storage 17 Serial ATA Controller 18 IDE Controller 18 Network Interface Controllers NICs 18 NIC Connector and Status LEDs 18 Power Management 19 Front Panel Buttons 20 AC Link Mode 20 Wake on LAN...

Page 4: ...onfirming Loading of the Operating System 35 Specific Problems and Corrective Actions 35 Power Light Does Not Light 36 No Characters Appear on Screen 36 Characters Are Distorted or Incorrect 36 System Cooling Fans Do Not Rotate Properly 37 Diskette Drive Activity Light Does Not Light 37 Hard Disk Drive Activity Light Does Not Light 37 CD ROM Drive Activity Light Does Not Light 37 Cannot Connect to...

Page 5: ... and Component Locations 11 4 Back Panel Connectors 12 5 Replacing the Backup Battery 32 6 BIOS Recovery Jumper 40 7 Password Recovery Jumper 41 8 Configuration Jumper Location 43 9 Front Panel Header Connection Location 44 Tables 1 Workstation Board Features 9 2 Chipset Components 13 3 NIC1 and NIC2 Rear Panel LED Description 19 4 Security Operation Summary 20 5 Hot Keys 23 6 Keyboard Commands 25...

Page 6: ...6 Contents ...

Page 7: ... to peripheral devices are not tight Make sure that all power and connection cables are positioned so that they are not trip hazards When you save data to your system s hard disks or to a floppy disk they are stored as magnetic information on the media Make sure that they are not damaged by magnetic or electromagnetic fields Because the electronics in your computer can be damaged by jarring no mec...

Page 8: ...C Parallel port H USB Connector 2 D Serial port A I NIC 2 E VGA port Powering up the system At the front of the case you can find the neccessary controls like power button reset button and the HDD Leds Press the power button onte time briefly in order to boot the system Figure 2 The Controls A Power switch B Reset switch C Power LED D HDD LED ...

Page 9: ...port for up to 8 GB of memory Support for single channel Error Correcting Code ECC registered DDR266 DIMMs Chipset Intel E7505 chipset consisting of Intel E7505 Memory Controller Hub MCH Intel 82801DB I O Controller Hub 4 ICH4 Intel 82870P2 PCI PCI X 64 bit Hub 2 0 P64H2 Intel N82802AC 8 Mbit Firmware Hub FWH Supports 533 MHz system bus Video Accelerated Graphics Port AGP connector providing AGP 8...

Page 10: ...e serial port PS 2 compatible keyboard and mouse ports RAID RAID 0 1 using the Silicon Image 3112A PCI to Serial ATA controller Power SSI Entry Electronics Bay EEB 3 0 compliant Power sleep switch with LED indicator Wake on LAN WOL Wake on RTC Wake on USB Security BIOS password Keyboard password protection Floppy write protection Workstation monito ring and control Hardware monitoring using the Wi...

Page 11: ...Floppy Disk Drive Connector CC AGP Connector D CPU Fan 2 Q System Fan 6 DD System Fan 1 E Primary Processor CPU1 R Hot Swap Backplane EE NIC 1 10 100 F Secondary Processor CPU2 S System Fan 5 FF NIC 2 1 Gb G DIMM sockets T Serial B GG System I O Connectors H 12 V Processor Power U Front Panel Connector I Aux Power V Serial ATA 1 Connector J Front Panel USB W Serial ATA 2 Connector K System Fan 2 X...

Page 12: ...wo SKT604 604 pin zero insertion force ZIF sockets When only one processor is installed it must be in the socket labeled CPU1 and the other socket should be empty Dual Processor Operation The Intel Xeon interface is dual processor DP ready Each processor contains a local Intel Advanced Programmable Interrupt Controller APIC section for interrupt handling When two processors are installed both proc...

Page 13: ... GB DIMMs you will need to install a DIMM cooling duct Intel E7505 Chipset The mainboard includes an Intel E7505 chipset which consists of the components listed in Table 2 Table 2 Chipset Components Component Functional Area Description E7505 MCH Integrated memory controller Centralized controller for the system memory Hub Interface HI 2 0 HI 1 5 and AGP buses ICH4 Integrated I O bridge Centralize...

Page 14: ...n use either the AGP connector or the ATI Rage XL video controller When an AGP card is installed the integrated 8 MB video controller is disabled AGP Connector AGP is a high performance interface for graphics intensive applications AGP is independent of the PCI bus and is intended for exclusive use with graphical display devices The AGP bus follows the AGP 3 0 specification The AGP connector on th...

Page 15: ...PCI I O Subsystem The mainboard provides three PCI bus segments Segment A with two 32 bit 33 MHz slots routed through the ICH4 Segment B with two PCI X 64 bit 100 MHz slots routed through the P64H2 controller Segment C with one 64 bit 66 MHz slot routed through the P64H2 controller Segment A 32 bit 33 MHz PCI Subsystem The 32 bit 33 MHz PCI segment includes the following embedded devices and conne...

Page 16: ...Parity enabled NOTE If you install a slower card into one of the PCI 64 bit 100 MHz connectors the bus speed for both connectors will be lowered to the speed of the slowest adapter Segment C 64 bit 66 MHz PCI Capable Subsystem The 64 bit 66 MHz PCI X segment includes One 3 3 V keyed full length full height PCI expansion slots PCI X slot 5 Backward compatible to 64 bit 33 MHz and 32 bit 33 MHz PCI ...

Page 17: ...inboard provides a 25 pin parallel port back panel connector The super I O provides an IEEE 1284 compliant 25 pin bidirectional parallel port BIOS programming of the super I O registers enables the parallel port and determines the port address and interrupt When disabled the interrupt is available to add in cards Floppy Disk Connector The floppy disk connector on the Workstation board provides the...

Page 18: ...s programmed I O transfers and bus master IDE transfers The ICH4 supports two IDE channels supporting two drives each for a maximum of four devices Network Interface Controllers NICs The mainboard includes two integrated on board Ethernet connections One 10 100 1000Base TX network controller based on the Intel 82540EM Gigabit Ethernet Controller One 10Base T 100Base TX network controller based on ...

Page 19: ...equires an operating system that supports this feature The mainboard supports sleep states S0 S1 S4 and S5 When the Workstation board is operating in ACPI mode the operating system retains control of the system and the operating system policy determines the entry methods and wake up sources for each sleep state Sleep entry and wake up event capabilities are provided by the hardware but are enabled...

Page 20: ...returns to one of the following preselected settings Power On Last State Factory Default Setting Stay Off The AC link mode settings can be changed by running the BIOS Setup Utility Wake on LAN Wake on LAN allows system power to be activated through the network when this option is enabled in Setup If the system is in the S1 or S4 state it can be turned on remotely by sending a specific packet to th...

Page 21: ...k the password by the trial and error method Using Passwords If only the supervisor password is set you Must enter the supervisor password to enter BIOS Setup Must enter the supervisor password to boot the Workstation if Password on Boot is enabled in the BIOS Setup If both passwords are set you May enter the user password to enter BIOS Setup However you will not be able to change many of the opti...

Page 22: ...22 Features ...

Page 23: ...ating system loaded the above message remains for a few seconds while the boot process continues and the system beeps once Then this message appears Operating system not found 4 Press Esc during POST to pop up a boot menu when POST finishes From this menu you can choose the boot device or enter BIOS Setup What appears on the screen after this depends on whether you have an operating system loaded ...

Page 24: ...ng CMOS time and date not set In this condition the BIOS will load default values for CMOS and attempt to boot Setup Menus Each BIOS Setup menu page contains a number of features Except for those that are provided for informational purposes each feature is associated with a value field that contains user selectable parameters Parameters may be changed depending upon the security option chosen If a...

Page 25: ...any field This key will undo the pressing of the Enter key When the ESC key is pressed while editing any field or se lecting features of a menu the parent menu is re entered When the ESC key is pressed in any submenu the parent menu is re entered When the ESC key is pressed in any major menu the exit confirmation window is displayed and the user is asked whether changes can be discarded F9 Setup D...

Page 26: ...tage CPU1 2 Monitors processor voltage one CPU power plane 1 8 V Chipset VCC3 Monitors VCC3 VCC Monitors VCC 12 V Monitors 12 V 2 5 V Monitors 2 5 V for DIMM Vbat Battery pin voltage 5 VSB Monitors 5 VSB 5 V stand by Fan Speed CPU1_FAN Monitors primary processor fan speed CPU2_FAN Monitors secondary processor fan speed CHASSIS_FAN Monitors chassis fan speed through chassis fan header 3 only Total ...

Page 27: ...D utility While the message is displayed press either the F4 key or the Ctrl and S keys simultaneously to enter the RAID Configuration Utility NOTE If the message does not display because the splash screen is displayed use BIOS setup to enable the diagnostic boot screen After entering the RAID Configuration Utility the drives will be displayed individually as shown in the bottom left block of the ...

Page 28: ...Enter 2 Highlight 0 PM or 1 SM as the first drive Press Enter 3 Press Enter again to confirm the second drive 4 Highlight 4K 8K 16K 32K 64K or 128K to choose the chunk size and press Enter NOTE The chunk size affects how the SATA RAID controller sends and receives blocks of data for the hard disk drives Users should perform their own testing to determine the optimal chunk size for the applications...

Page 29: ...ve 4 Select the appropriate Disk Copy choice and then press Enter If the source drive does not contain data then select No If the source drive already has been partitioned and contains data and the second drive has been added for redundancy then select Yes 5 If Yes was selected to enable Disk Copy the data on the source drive will be copied to the target drive to ensure that the drives are identic...

Page 30: ...ild Mirrored set Press Enter 2 Select the appropriate build option and press Enter online rebuild will copy the disk now which may take some time offline rebuild will copy the disk in the background 3 Confirm the mirrored set rebuild by pressing Y Resolving Conflicts NOTE Resolving conflicts applies only to a mirrored set configuration If a replacement drive has been part of a RAID array in anothe...

Page 31: ...de up on a grounded static free surface Use a conductive foam pad if available but not the board wrapper Do not slide board over any surface Installing or removing jumpers A jumper is a small plastic encased conductor that slips over two jumper pins Some jumpers have a small tab on top that you can grip with your fingertips or with a pair of fine needle nosed pliers If your jumpers do not have suc...

Page 32: ...alent type recommended by the equipment manufacturer Discard used batteries according to manufacturer s instructions 1 Observe the safety and ESD precautions at the beginning of this chapter 2 Open the chassis 3 Insert the tip of a small flat bladed screwdriver or an equivalent under the tab in the plastic retainer Gently push down on the screwdriver to lift the battery 4 Remove the battery from i...

Page 33: ...in their sockets on the Workstation board q Are all standoffs in the proper location and not touching any through hole components causing a potential short q Are all add in PCI boards fully seated in their slots on the Workstation board q Are all jumper settings on the Workstation board correct q Are all jumper and switch settings on add in boards and peripheral devices correct To check these sett...

Page 34: ...that are easy to correct however can also cause such problems Checklist q If you are running the software from a diskette try a new copy of the software q If you are running the software from a CD ROM disk try a different disk to see if the problem occurs on all disks q If you are running the software from a hard disk drive try running it from a diskette If the software runs correctly there may be...

Page 35: ...s no diskette in drive A Otherwise place a diskette containing the operating system files in drive A Verifying Proper Operation of Key System Lights As POST determines the system configuration it tests for the presence of each mass storage device installed in the system As each device is checked its activity light should turn on briefly Check for the following q Does the diskette drive activity li...

Page 36: ...you are using an add in video controller board do the following 1 Verify that the video works using the onboard video controller 2 Verify that the video controller board is fully seated in the Workstation board connector 3 Reboot the system for changes to take effect 4 If there are still no characters on the screen after you reboot the system and POST emits a beep code write down the beep code you...

Page 37: ... available at the wall outlet contact your service representative or authorized dealer for help Diskette Drive Activity Light Does Not Light Check the following q Are the diskette drive s power and signal cables properly installed q Are all relevant switches and jumpers on the diskette drive set correctly q Is the diskette drive properly configured q Is the diskette drive activity light always on ...

Page 38: ...connection fails q Make sure the network cable is securely attached q Make sure you specify the correct frame type in your NET CFG file The Activity LED does not light Check the power to the hub or switch to which the system is connected The controller stopped working when an add in adapter was installed q Make sure the cable is connected to the port from the onboard network controller q Make sure...

Page 39: ...ice Recovering the BIOS In the rare event that the BIOS becomes damaged a recovery process needs to be followed to return the system to service Two methods are available to recover the BIOS NOTE BIOS recovery is the mode of last resort used only when the main system BIOS will not come up Recovering the BIOS with the Crisis Recovery Diskette Automatically Recovering the BIOS If a ROM checksum error...

Page 40: ... Figure 6 BIOS Recovery Jumper 3 Insert the Crisis Recovery Diskette into the A diskette drive 4 Plug the system into the AC power source and power it on 5 A blue screen will be displayed and the recovery process will automatically run The system will continue to beep throughout the recovery process The recovery process is complete when the beeping stops 6 Remove the diskette 7 Power down and unpl...

Page 41: ...d clear jumper is located on jumper block J4J1 on the mainboard 1 Power down the system and disconnect the AC power 2 Open the Workstation chassis 3 Move the jumper from the storage location at pins 9 and 10 to the Clear Password position covering pins 1 and 2 as indicated in the following diagram Figure 7 Password Recovery Jumper 4 Reconnect the AC power power up the system 5 Power down the syste...

Page 42: ...42 Solving Problems ...

Page 43: ...em will attempt to recover the BIOS by loading the BIOS code into the flash device from a floppy disk This jumper is typically used when the BIOS has become corrupted These pins should not be jumpered for normal operation CMOS clear 5 6 If these pins are jumpered the CMOS settings will be cleared on the next reset These pins should not be jumpered for normal operation BIOS Booblock Write Protect 7...

Page 44: ...Description A 1 5 Power LED Pressing the sleep button immediately puts the Workstation board into the sleep mode B 7 9 HDD LED Pressing the reset button restarts the boot process C 11 13 Power Switch Pressing the power switch removes all by standby power from the board D 15 17 NMI Switch Causes an NMI non maskable interrupt occur E 12 14 NIC 1 LED LED shows network interface controller activity F ...

Page 45: ... to comply with the following electromagnetic compatibility EMC regulations when installed a compatible maxdata host system FCC Class A Verification Radiated Conducted Emissions USA CISPR 22 3rd Edition Class A Radiated Conducted Emissions International EN55022 Class A Radiated Conducted Emissions European Union EN55024 Immunity European Union CE EMC Directive 89 336 EEC European Union Product Reg...

Page 46: ...y to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit other than the one to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Any changes or modifications not expressly approved by ...

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