16
Matrox Extio Series – User Guide
3
Shut down and unplug your computer. Disconnect all other peripherals from your
computer for at least 1 minute, then restart your computer.
4
Cause
Your monitor may not be properly connected.
1
Solution
Make sure your monitor is properly connected to the connector on your unit (
2
Solution
Make sure the monitor power cable is firmly in place.
3
Solution
Make sure the connection to the back of the monitor is firmly in place.
5
Cause
If your monitor supports multiple input sources (analog/digital), it may be configured to use
the wrong source.
1
Solution
Make sure your monitor is using the correct input source. For more information on selecting
the input source for your monitor, see your monitor documentation.
2
Solution
Change your connection setup to use a different input source. For more information,
“Connect your monitors”, page 8
Problem
After the startup screen, or after display settings are changed, the
screen image is garbled or unusable
(blank screen, rolling or overlapping screen images)
1
Cause
Analog monitors only –
The Matrox display driver may be trying to use settings your
monitor doesn’t support. This can happen if the display resolution was changed to one your
monitor doesn’t support or if the monitor connected to your computer was changed without
changing the display or monitor settings in the software.
1
Solution
Make sure your monitor supports the display mode currently in use. After installing your
Matrox product, your system is usually using the preferred display mode for your monitor or
a display mode of 800 × 600 at 60 Hz.
WARNING:
If incorrect software monitor settings are applied,
some
monitors can be
permanently damaged. For more information, see your monitor manual.
Note:
In multi-display mode, all the monitors connected to your unit use the same monitor
settings. While using Windows display controls, all monitors use the settings of the main
monitor (the monitor connected to connector
#1
of your Matrox product). While using
advanced Matrox display controls, the monitor settings for your monitors are determined
by Matrox PowerDesk. Make sure you’re using monitor settings supported by your
monitors.