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7.13 Error message 04A0 troubleshooting

Figure A

[Symptom ]

a. UCB no communication received.

[Solution]

a. If the display is giving a 04A0 error, LED DSP2 (RS485) should be light (Figure A). If this light
is not on and a 04A0 error is present, replace the UCB.

b. Check the connection of the console communication cable at both of the console and the MCB.

c. Replace the console communication cable.

d. Replace the UCB.

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Summary of Contents for T50x-02

Page 1: ...1 Matrix T50x 02 T50x U 02 SERVICE MANUAL...

Page 2: ...4 1 Maintenance check list 14 4 2 Recommended cleaning tips 15 4 3 Deck and belt replacement 16 4 4 Check for damaged parts 17 4 5 Adjusting the belt 18 4 6 Clean the grooves procedures 19 4 7 Deck r...

Page 3: ...eshooting 38 7 9 Error message 0141 troubleshooting 39 7 10 Error message 02AD troubleshooting 40 7 11 Error message 02B2 troubleshooting 41 7 12 Error message 02B9 02BA 02BB 01AB troubleshooting 42 7...

Page 4: ...8 5 Deck cushion replacement 55 8 6 Front roller removal 56 8 7 Running belt replacement 57 8 8 Motor control board MCB removal 58 8 9 Motor Removal 59 8 10 Drive Belt Removal 60 8 11 Incline motor re...

Page 5: ...5 SECTION 1 SERIAL NUMBER LOCATION...

Page 6: ...6 Matrix T50x Serial Number Location...

Page 7: ...7 SECTION 2 MOVING THE UNIT...

Page 8: ...rame and the console Carefully unpack the unit and dispose of the box material CAUTION This unit weights 165 kg 365 lbs pounds Be sure to have proper assistance to remove and move the unit to avoid in...

Page 9: ...9 SECTION 3 IMPORTANT SAFETY INSTRUCTIONS...

Page 10: ...nstructions before operating the MATRIX treadmill 1 1 Before getting Started It is the sole responsibility of the purchaser of Matrix Fitness Systems products to instruct all individuals whether they...

Page 11: ...if it has been damaged or immersed in water Return the unit to a service center for examination and repair Do not carry this unit by it s supply cord or use the cord as a handle Keep any power cord aw...

Page 12: ...es and ordinances If the user does not follow these grounding Instructions the user could void the Matrix limited warranty DANGER Improper connection of the equipment grounding conductor can result in...

Page 13: ...13 SECTION 4 PREVENTATIVE MAINTENANCE...

Page 14: ...s Inspect Tighten Motor Drive Belt Inspect Stop Key Inspect Front Rear Roller Inspect Handlebars Bolts Inspect Clean Handlebars Clean Bottle Holders Inspect Clean Console Inspect Power Code Inspect As...

Page 15: ...leaning solutions on any surface This could cause electrocution 4 Wipe the console and side rails after every use 5 Brush away any wax deposits from the deck and belt area This is a common occurrence...

Page 16: ...tem on the market WARNING Do not run the treadmill while cleaning the belt and deck This can cause serious injury and can damage the machine Maintain the belt and deck by wiping the sides of the belt...

Page 17: ...ventative maintenance is the key to smooth operating equipment as well as keeping the users liability to a minimum Equipment needs to be inspected at regular intervals Defective components must be rep...

Page 18: ...uching one side do not start the treadmill Turn the bolts counter clockwise approximately one full turn on each side Manually center the belt by pushing the belt from side to side Tighten the bolts th...

Page 19: ...and check the grooves in belt for dirt or dust and clean it If dirty grooves in the drive belt motor and roller pulley there will be noises while running Caution 2 Check the grooves in motor pulley f...

Page 20: ...k 4 In the regular maintain If the motor over current that has to lubricate by wax powder Take a motor current reading while a 70 90 kg user is walking on the machine at 5KM If it is over limited curr...

Page 21: ...mill 3 Sprinkle approximately 1 2 scales of wax under the running belt It is useful to lightly blow the wax to the center of the belt 4 Turn the unit on and walk the wax in for 3 4 minutes at 1 mph Wa...

Page 22: ...22 SECTION 5 OVERLAY AND WORKOUT DESCRIPTION...

Page 23: ...to its original position in order to allow normal operation of the unit stop Ends workout and shows workout summary data COOL DOWN Puts treadmill into Cool Down mode Cool Down time is dependent on the...

Page 24: ...top Immobilization To stop all functions and immobilize the unit The emergency stop on this treadmill must be returned to its original position in order to allow normal operation of the unit stop Ends...

Page 25: ...25 SECTION 6 ENGINEERING MODE...

Page 26: ...ttings 2 To select a custom setting press the START key to enter 3 To change the value of the setting use the SPEED key 4 To confirm and save the value of the setting press the QUICK START key SETTING...

Page 27: ...ically N A N A ACCUMULATED DISTANCE P7 This option changes the maximum incline grade to 4 8 12 or 15 4 8 12 15 15 MAXIMUM INCLINE P6 Controls the maximum speed for all programs Displayed in native uni...

Page 28: ...treadmill s speed and incline after the completion of the installation N A N A AUTO CHECK P16 This option enables fitness club managers to set the maintenance lamp as ON OFF ON OFF ON MAINTENANCE LAM...

Page 29: ...29 SECTION 7 TROUBLE SHOOTINGS...

Page 30: ...30 7 1 Electrical block diagram...

Page 31: ...31 7 2 Wire pin definition W35 Digital Comm Wire W38 Grip Pulse Wire...

Page 32: ...32 7 3 MCB LED instruction...

Page 33: ...Fault RS485 Indicates if console voltage supply is present LED display Light Normally Off No 12 voltage provided by MCB 12V Indicates if the upper console is commanding elevation UP LED display Light...

Page 34: ...connection CN9 AC motor cable socket CN1 Input power cable socket CN13 External fan cable socket CN7 Digital communication cable socket CN6 Elevation motor cable socket CN8 Adaptor power cable socket...

Page 35: ...35 7 5 T50x switch setting definition T7000PRO TM51 2C T60 TM518C T1x TM522 T3x TM523 Switch definition Collocation motor Model...

Page 36: ...ine motor cable at the MCB b Run auto calibration c If auto calibration fails re enter Engineering Mode and go to Calibration again Select Incline Minimum and then Go To Value Check the MCB LEDs If LE...

Page 37: ...ion a Check the connection of the motor cable at the MCB Figure A b Check if the MCB LED DSP1 MCU is lit Figure B c If LED DSP1 is blinking the motor should be replaced d If LED DSP1 is a solid light...

Page 38: ...own is overcurrent 02B8 Running status is overcurrent 01A8 Internal electronic thermal relay protection motor load is too large 02B5 Inverter sensor the normal rated current over 150 can hold 60 sec S...

Page 39: ...ble at the MCB Figure A b Use a multi meter to check the motor wire circuit Set the multi meter to Ohms and place both terminals on the blue wires of the motor cable Figure B There should be an Ohm re...

Page 40: ...mptom a MCB is over temperature Solution a Check if both fans are operating there is a fan mounted to the MCB itself as well as an external fan Also check the connection of the fans at the MCB Figure...

Page 41: ...emergency circuit on the interface board active Solution a Check the connection of the safety key emergency stop switch Figure A If the switch is always open or shorted out replace the switch b If th...

Page 42: ...error 02BA The inner memory IC data read error 02BB Inverter hardware interrupt error 01AB Inverter Error Solution a Check LED DSP1 MCU on the MCB Figure A b If this LED is blinking replace the consol...

Page 43: ...a If the display is giving a 04A0 error LED DSP2 RS485 should be light Figure A If this light is not on and a 04A0 error is present replace the UCB b Check the connection of the console communication...

Page 44: ...a If the display is giving a 04B0 error LED DSP2 RS485 should be light Figure A If this light is not on and a 04B0 error is present replace the UCB b Check the connection of the console communication...

Page 45: ...e disconnection 02A7 Inverter output side is detected abnormal sudden increase over current Solution a Please check the Motor wire connection between the Motor and MCB Figure A b Please use the electr...

Page 46: ...tom 02A2 DC high voltage converter to detect the internal side of over voltage phenomenon 0241 DC high voltage side of the internal drive is too low to detect Solution a Please check if the input powe...

Page 47: ...e IMMOBILIZED troubleshooting Symptom 2 of treadmill will not start Press start the LED display will show IMMOBILIZED Cause Machine lock Solution 1 Please hold machine function FIT TRAINER MULTI FX ke...

Page 48: ...tube Figure A and run Auto check 2 After start Auto Check Will test the Incline motor VR value Figure B 3 If the value show 0 suddenly during Auto Check process Figure C 4 Will appear 01A0 and this I...

Page 49: ...e tube Figure A and turn on the power 2 After turn on the power Machine will find BDC bottom dead center Figure B 3 When Incline stop rotated on BDC position rotated the tube to bottom Figure C 4 When...

Page 50: ...50 SECTION 8 PARTS REPLACEMENT...

Page 51: ...51 8 1 Plastic shroud removal 1 Remove the 6 pcs screw using Phillips screwdriver Figure A 2 Remove motor cover Figure B Figure A Figure B...

Page 52: ...power and disconnect the cord from the machine 2 Remove one of the end caps using a Phillips screwdriver Figure A 3 Remove both roller adjustment screws using an 8mm Allen wrench Figure B and C 4 Rem...

Page 53: ...de rail removal 1 Remove the end cap as outlined in section 8 2 2 Remove the reinforce tube two screw using a 4mm Allen wrench Figure A 3 Slide the rail off the back of the treadmill Figure B Figure A...

Page 54: ...d as outlined in section 8 1 2 Remove four deck screws using a 5mm Allen wrench Figure A 3 Remove deck from the running belt Figure B 4 Be careful not to pinch fingers during removal installation of d...

Page 55: ...1 Remove the deck as outlined in section 8 3 2 Holding the bolt with 5mm Allen wrench loosen the nut with 13mm socket Figure A and B 3 For the rear cushion hold the cushion and remove the 13mm nut Fig...

Page 56: ...e A remove the spring from the belt tensioner The tensioner will now pivot away from the drive belt 3 Remove the front roller mounting screws using 8mm Allen Figure B and C 4 Remove the drive belt fro...

Page 57: ...e rear roller as outlined in section 8 2 3 Remove front roller as outlined in section 8 5 4 Remove deck as outlined in section 8 4 5 Remove the running belt and replace with new belt Figure A and B 6...

Page 58: ...s outlined in section 8 1 2 Cut any wire ties that are secured to the MCB panel Figure A 3 Disconnect wires from the MCB seven connections total Figure B 4 Remove four MCB mounting screws using Philli...

Page 59: ...r power cable from the motor control board Figure A 4 Using the 4mm Allen wrench the ground wire from the motor set Figure B 5 Using the 8mm Allen wrench remove 4 motor mounting screws Figure C 5 Lift...

Page 60: ...er from drive belt as outlined in section 8 5 3 Remove the front roller screw on the drive belt side and loosen the screw on the opposite side Figure A 4 Lift roller and remove old drive belt 5 After...

Page 61: ...om the pin attaching motor shaft to the rack Figure B and C 3 Disconnect the incline motor power cable from the motor control board Figure D 4 Disconnect the bolt from the incline motor Figure E 5 Lif...

Page 62: ...62 Figure D Figure E Figure F Figure G...

Page 63: ...oval replacement 1 Remove the four screws from underneath the console There are arrows stamped in the plastic at the proper openings Figure A 2 Disconnect the wires from the PCB Figure B and C Figure...

Page 64: ...64 8 13 Quick key set removal replacement 1 Remove the quick key set two screws using 2mm Allen Figure A 2 Disconnect the wires from the quick key set Figure B Figure B Figure A...

Page 65: ...l replacement 1 Remove quick key set from machine as outlined in section 8 12 2 Remove bottom cover from handlebar below using screwdriver Figure A 3 Remove handlebar from the frame Figure B and C Fig...

Page 66: ...66 A Service Tools Accessories 1 MSP FET430 Please refer the bulletin NB 0506002 2 Parts NO 010688 00 3 Software 8 15 PCB software installation SOP...

Page 67: ...67 Please refer the above photo to set the parameter Press the File Name Find out the software version file in the computer and then actuate open the file 1 2 4 3 5 6...

Page 68: ...68 Install the MSP430 Tools Computer...

Page 69: ...69 Press the Load Image Installation software to MSP430 Tools...

Page 70: ...70 Installing the MSP430 cable to console MSP430...

Page 71: ...key the MODE light will to glitter about 10 sec If installing pass the OK LET light 2 Drive the machine to provide power for console and then enter into the engineering mode to confirm if the software...

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