Troubleshooting
5
For parts or assistance, call customer service at
1-877-455-5508
TROUBLESHOOTING CHART
Hazardous voltage. Can cause serious or fatal electrical shock. Disconnect power to pump before
servicing.
SYMPTOM
PROBABLE CAUSE(S)
CORRECTIVE ACTION
Motor does not run.
Blown fuse
Replace.
Tripped circuit
Reset.
Disconnected plug
Connect plug.
Corroded plug
Clean prongs.
Inadequate water level
Add water and test.
Overload
Allow pump to cool.
Defective switch
Adjust float or replace switch.
Defective motor
Replace pump.
Float in wrong position
See Automatic Float Switch section.
Motor hums but flow
Impeller jammed
Unplug pump and unclog.
is reduced or no flow
Plugged check valve
Unplug pump and unclog.
Blocked screen
Unplug pump and clean screen.
Line leak
Unplug pump and repair.
Worn Impeller
Unplug pump and replace pump impeller.
Defective motor
Replace pump.
Runs continuously
Plugged screen
Unplug pump and clean screen.
Defective switch
Replace switch.
Float obstruction
See Automatic Float Switch section.
NOTICE:
A plugged screen can be mistaken for a faulty
switch. Unlike other pumps, screen and impeller
design of pump can provide significant flow, even
when screen is nearly plugged. If pump RUNS CON-
TINUOUSLY or for EXTENDED PERIODS between
turn-offs, FIRST check for a DIRTY SCREEN.