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Masterclock NTDS-A, User Manual

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Masterclock NTDS-A User Manual Download Page 12

 

 

Masterclock NTDS-A User Manual – Original – 2013-04-25 

 

12 

Installing the device driver Masterclock Digital Display

 

 

USB DEVICE DRIVER 

A USB type B port has been included on the rear cover of the 
clock to configure the clock to allow for firmware upgrades, 
corrections and enhancements. 

 

INSTALLING THE DEVICE DRIVER 

First, power-on the clock. Next, use a USB cable (not supplied) 
and connect the clock to your PC. The Windows

 Plug and Play

 

manager will detect a new USB device and request device 
drivers. If Windows is unable to install the USB device drivers, 
the system will send an alert. 

 

  

 

 

Open

 “Device Manager” 

and locate [

Time Code Display

] listed 

under “

Other devices

.” Right click the device and click on 

[

Update Driver Software

.] This will need to be performed for 

both USB device drivers (i.e. COM and BUS). 

There are two locations for the USB Device Driver: 

1.

 

C:\ Program Files\Masterclock\WinDiscovery \Drivers\ 

2.

 

CD labeled, “

Products

” 

X:\Products\NTDS-A\Drivers\

 

Note: “X” is the CD/DVD drive letter of your Windows PC. 

 

 

 

USB A cable end  

(to computer)

 

USB B cable end  

(to clock)

 

USB B port on clock  

(back panel view)

 

Device Manager 

Device Manager with correct USB Device Driver 

Summary of Contents for NTDS-A

Page 1: ...Masterclock NTDS A User Manual Original 2013 04 25 1 ...

Page 2: ...ase attempt to find the answer to your situation here You ll find this user manual will handle virtually all of your questions Disclaimer The material in this document is for information only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy Masterclock Inc assumes no liability resulting from errors or omissions ...

Page 3: ...st versatile time keeping device yet The NTDS A accepts Network Time Protocol For countdowns the Masterclock Display can be controlled with the optional RC500 up down controller This device is sold separately and is a powerful tool and can be used in many ways to control the display choices The Masterclock Digital Display features one alpha numeric for future use and numeric LED digits in a sturdy...

Page 4: ...s include password authenticated communication and the ability to disable Telnet management access Status display to remotely view adjust and configure devices with WinDiscovery program Internal rechargeable maintenance free battery retains configuration settings and time for at least two weeks after power loss Nine digits Six digit time display plus three digit DOY Day of Year or countdown with h...

Page 5: ...ESET BUTTON In some situations such as a lost password it may be necessary to return your device to its factory default configuration Press and hold the reset button to manually reset the NTDS A STANDARD IEC AC PLUG A standard IEC power cord and input are provided USB B CABLE INPUT A USB connection is reserved for future use RJ45 JACK Input connector admits Ethernet network data BNC CONNECTOR not ...

Page 6: ... CAT5 or TC cable and secure the Masterclock Display to the bracket using the supplied retaining screws SWIVEL MOUNT BRACKET OPTION First mount both swivel brackets to the wall then attach the signal input cable s and power cord and finally secure the Masterclock Display to the swivel brackets using the supplied retaining screws Angle up or down to provide the best viewing Finally tighten all scre...

Page 7: ...RATION __ Confirm that a DHCP BOOTP service is accessible on the local network __ Determine if DHCP server will provide NTP server configuration __ Determine if DHCP server will provide Time Zone configuration NTP ADDRESSING MODE __ Determine if this device client will query the NTP server Unicast mode listen for NTP broadcast messages Broadcast mode or listen to NTP as part of a Multicast group N...

Page 8: ...Time and ends the first Sunday of November at 2 00 AM Local Time EU STANDARD EUROPEAN UNION In the European Union daylight change times are defined relative to the UTC time of day Summertime Period begins at 1 00 AM UTC on the last Sunday of March and ends at 1 00 AM UTC on the last Sunday of October FREEWHEELING ACCURACY The NTDS A has built in provisions to allow it to freewheel and maintain acc...

Page 9: ...le battery circuit during periods of power outage Minimum holdover period is two weeks with a fully charged battery under constant drain DEFAULT CONFIGURATION The factory defaults may be restored by using the WinDiscovery program Telnet or by using the reset button at the rear of the NTDS A Your Masterclock display ships from the factory with the following configuration as defined below The NTDS A...

Page 10: ...rwrite any manual configuration items Factory default DHCP enabled BOOTP was a precursor to DHCP The NTDS A can obtain configuration from a BOOTP server when no DHCP server is present The following RFC2132 DHCP options defined configuration items are when available used by the NTDS A for configuration purposes OPTION COMMENTS Time Offset 2 The value provided will be used for the Time Zone offset c...

Page 11: ...ce to its factory default configuration A RESET button is located on the clock s rear cover To reset the configuration to factory default Press and hold the reset button for 10 seconds until dashes appear on the digits and then release The configuration will now be reset including the password The unit will need to be reconfigured to your custom settings The factory default displaying local time i...

Page 12: ...request device drivers If Windows is unable to install the USB device drivers the system will send an alert Open Device Manager and locate Time Code Display listed under Other devices Right click the device and click on Update Driver Software This will need to be performed for both USB device drivers i e COM and BUS There are two locations for the USB Device Driver 1 C Program Files Masterclock Wi...

Page 13: ...e and the status bar will display the count of devices found When complete a list of device families and groups will be displayed in the left pane of the WinDiscovery window Each device is configured with a device name from the factory This name includes the model name and a MAC address extension You should change the device name to one that identifies the location of the device It is highly recom...

Page 14: ...ork Router is not configured for DHCP Display should be assigned another Static ip so as to avoid conflicts on the LAN Black The device is configured via DHCP over NTP and communicating normally To configure and manage a Masterclock Display right click the device name and a drop down menu appears To open a Masterclock Display Device Settings window directly single click the device name WITHIN THE ...

Page 15: ... error upon clicking Save or Save and Close to any configuration changes You can close the WinDiscovery session to forget the wrong password s however this will require entering the passwords again for each device Alternately you can remove the incorrect password entry during a WinDiscovery session by going to the drop down menu for the device and selecting Forget memorized password SET TIME DATE ...

Page 16: ...P settings are located in the upper left hand section of NTP Configuration window Note the two settings Primary and Secondary Primary The Primary reference information must be configured in order to acquire time from an NTP reference Enter either the IP address or Internet address URL Uniform Reference Locator for the NTP reference Secondary If available enter a secondary reference for backup The ...

Page 17: ...C3171 IANA IPv4 Multicast Guidelines Typically the multicast address range 224 0 1 0 to 224 0 1 255 Internetwork Control Block is used for NTP traffic However please refer to the RFC3171 for your specific application and implementation Listen Query Restrictions while listening to NTP broadcasts multicasts the network clock cannot be configured to query the time server Some NTP SNTP clients will ex...

Page 18: ...n minutes The default timeout is 60 minutes DHCP The default factory setting for network configuration is to use DHCP BOOTP The Fallback Address If a DHCP server cannot be found on the network by the NTP Display the IP address will be assigned a fallback IP address of 169 254 xxx xxx STATUS The Status window is a more compact version of the Device Settings window Open this by clicking on the Statu...

Page 19: ...IME CODE CLIENT ADVANCED SETTINGS From the NTP Client window the Client Advanced Settings button allows for the adjustment of additional communication settings Under most operating circumstances it is not necessary to change these settings The factory default TCP UDP port for NTP service is 123 DISPLAY PROPERTIES Control the brightness of the display digits with a slider Choose from several other ...

Page 20: ...lick Time Zone to open the Time Zone Configuration window This window displays a list of Time Zones including descriptions to help with the selection Select your offset and click OK to close this window COMMUNICATIONS CONTROL TELNET CONTROL The Telnet Control button adjusts Telnet configuration If Telnet is allowed the port must be the default Telnet port of 23 See your network administrator if yo...

Page 21: ...ify a problem it may be experiencing The Masterclock Display will perform a soft restart under the following conditions 1 If the Masterclock Display is not receiving an NTP poll response or an NTP broadcast response depending on which mode the display is in 2 If the Masterclock Display is set to use DHCP and no DHCP server can be found The timeout before doing a soft restart is not less than ten m...

Page 22: ... unit and click OK At the password prompt type the password and press the Enter or Return key The factory default for password is public To initiate commands types the command name desired and press the Enter or Return key to see a listing of available commands type help at the prompt Configuration via Telnet may not be convenient for devices operating with a factory default configuration since th...

Page 23: ...s configuration Configuration is saved to non volatile memory Password protection prevents unauthorized tampering of clock configuration Connectors RJ45 for Ethernet NTP Only USB connector Standard IEC for AC power Power Power consumption 15W PoE to IEEE 802 3af standard or International 115 230 50 60 Hz AC supplied with your choice of US Euro British or AUS NZ power cord others available Operatin...

Page 24: ...G WINDISCOVERY Possible reasons and solutions The discovery process was not complete before selecting device s After clicking Discover wait until the status indicates 100 completion Verify that all network cables hubs etc are in proper working order Be sure that Ethernet cross over cables are not being used where inappropriate Verify that the network device is on the same physical network as the c...

Page 25: ... settings displayed under WinDiscovery show garbled characters Possible reasons and solutions 1 The WinDiscovery application has been open for too long and the clock configuration s have changed For example this can occur if the DHCP server has issued a new refreshed address Close the WinDiscovery application and restart 2 The discovery process was not complete before selecting began After clickin...

Page 26: ...x Near the bottom of the status window the error will be displayed If there is no error the text box will not be displayed 2 If static IP addressing is being used the original conflicting static IP address can be restored Perform a soft restart of the network device using either WinDiscovery or Telnet prior to changing any other configuration parameters 3 If DHCP was selected and the network devic...

Page 27: ...nistrator for a range of available IP addresses to avoid IP address conflicts 4 If using DHCP mode consult your network administrator to ensure that your DHCP server is configured to automatically supply the NTP server address before selecting the Use NTP server s address provided by DHCP server checkbox If the DHCP server cannot automatically supply the NTP server address s then deselect this opt...

Page 28: ... UP EACH TIME A CONFIGURATION SETTING IS APPLIED Possible reasons and solutions 1 You have entered and remembered an incorrect password in the password windows This is now causing multiple error indication windows titled Bad Password to pop up for each portion of the configuration message that is being sent to the device You must clear the memorized password using one of the two options below a Wi...

Page 29: ...lish and fill scratches are 1 Johnson Paste Wax Johnson and Johnson Co 2 Novus Plastic Polish 1 and 2 Novus Inc Minneapolis MN 3 Mirror Glaze plastic polish MG M10 Mirror Bright Polish Co Pasadena CA We suggest a test be made on a very small section of the polycarbonate lens with the polish selected and that the manufacturer s instructions be followed DON T VERY IMPORTANT Don t store the device wi...

Page 30: ...to remove labels stickers etc When the solvent will not penetrate sticker material apply heat hair dryer to soften the adhesive and promote removal Gasoline should never be used JOB SITE PRECAUTIONS We recommend that devices be removed from the wall and stored face up in their protective shipment bags during painting and construction New construction and renovations frequently require that the job...

Page 31: ...alid or otherwise inappropriate in any form it shall not void the entire warranty Only the incorrect invalid or ineffective portion of the warranty shall be severed or excluded Not the warranty as a whole WARRANTY LIMITATIONS MASTERCLOCK MAKES NO OTHER WARRANTY EITHER EXPRESSED OR IMPLIED WITH RESPECT TO THIS PRODUCT MASTERCLOCK SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY OR F...

Page 32: ...action Guarantee If an item fails within the first year of the Warranty Period we will repair and return it freight prepaid If an item gives trouble beyond the warranty period and requires repair we will inspect repair and return the item to you for a reasonable charge for the work and the cost for freight If you think an item or system is not working properly we expect you to read the instruction...

Page 33: ...other devices 3 Contact technical support This NTDS A has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation Only qualified persons are authorized to carry out maintenance on this device Read this User s Manual carefull...

Page 34: ...lectromagnetic Compatibility 2004 108 EC Standards CENELEC EN 55022 2010 Class B CENELEC EN 55024 2010 Immunity IEC 61000 4 2 2008 IEC 61000 4 3 2006 A1 2007 A2 2010 IEC 61000 4 4 2004 A1 2010 IEC 61000 4 6 2008 CENELEC EN 60950 1 2006 A11 2009 By William J Clark President Masterclock Inc USA April 30 2013 NTP Digital Time Display NTDSxx A PoE where alphanumeric xx indicates digit size count and c...

Page 35: ...C Low Voltage Directive 2006 95 EC Standards CENELEC EN 55022 2010 Class B CENELEC EN 55024 2010 Immunity IEC 61000 4 2 2008 IEC 61000 4 3 2006 A1 2007 A2 2010 IEC 61000 4 4 2004 A1 2010 IEC 61000 4 5 2005 IEC 61000 4 6 2008 IEC 61000 4 11 2004 CENELEC EN 60950 1 2006 A11 2009 By William J Clark President Masterclock Inc USA April 30 2013 NTP Digital Time Display NTDSxx A AC power where alphanumer...

Page 36: ...play com rohs_compliance php Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation RoHS RESTRICTION OF THE USE OF CERTAIN HAZARDOUS SUBSTANCES DIRECTIVE 2002 95 EC The RoHS directive covers the same scope of electrical and electronic equi...

Page 37: ...trademark of Masterclock inc Other trademarks mentioned in this manual are the property of their respective owners Microsoft is a registered trademark of Microsoft Corporation Other trademarks mentioned in this manual are the property of their respective owners Printing While optimized for onscreen viewing the pages of this manual are formatted for printing on 8 5 x 11 and A4 sized paper giving yo...

Page 38: ...f Wall Mounting Bracket see page 6 Designed to fit on either a standard 2 x 4 or 4 x 4 conduit box Mount the bracket on the wall conduit box attach the power cord and CAT5 Ethernet patch cable and secure the Display to the bracket using the supplied retaining screws ...

Page 39: ...sterclock Inc 2484 West Clay Street St Charles MO 63301 USA website www Masterclock com USA and Canada 1 800 940 2248 1 636 724 3666 1 636 724 3776 fax International 1 636 724 3666 1 636 724 3776 fax Sales sales Masterclock com Technical Support support Masterclock com ...

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