Masterclock NTD200 Series User Manual – v1 – January 2014
25
5. The NTP time server(s) is not available or the NTP server
being used has the incorrect UTC time. Verify the NTP time
server(s) are available and is providing the correct UTC time.
“Bad Password” Windows pop-up each time a
configuration setting is applied
Possible reasons and solutions:
1. You have entered and “remembered” an incorrect password
in the password windows. This is now causing multiple error
indication windows titled “Bad Password” to pop-up for
each portion of the configuration message that is being sent
to the device. You must clear the memorized password
using one of the two options below.
a.
WinDiscovery only remembers the password for the
current session, close the WinDiscovery session and
reopen. All passwords will be forgotten by
WinDiscovery.
b.
As an alternative to closing the WinDiscovery session,
from the drop-down menu on the device being
administered, click on “Forget memorized password”.
2.
If using the Global Password feature, the global password
does not match the existing password of the device you are
trying to manage. Either change the device password to
match that of the global password, or change the global
password to match that of the device(s) you are attempting
to manage.
IF THESE INSTRUCTIONS ARE CONFUSING OR
NOT WORKING FOR YOU
Send us an e-mail or call right away. See last page (p. 38).
