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Rad-5/5v
Chapter 8: Service and Maintenance
www.masimo.com
60
Masimo
9.
Press the Alarm Silence button once and verify that the alarm is silenced and the
Alarm Silence Indicator is off.
Repair Policy
Masimo or an authorized service department must perform warranty repair and service. Do
not use malfunctioning equipment. Have the device repaired.
Clean contaminated and/or dirty equipment before returning, following the cleaning
procedure described in Cleaning. Make sure the equipment is fully dry before packing.
To return the device for service, refer to
Return Procedure
on page 60.
Return Procedure
Clean contaminated/dirty equipment before returning, following instructions in Cleaning.
Make sure the equipment is fully dry before packing. Call Masimo at 800-326-4890 and ask
for Technical Support. Ask for a Return Merchandise Authorization (RMA) number. Package
the equipment securely, in the original shipping container if possible, and include the
following:
RMA number
A letter describing in detail any difficulties experienced with the Rad-5/5v
Warranty information, a copy of the invoice, or other applicable documentation
Purchase order number to cover repair if the Rad-5/5v is not under warranty, or
for tracking purposes if it is
Ship-to and bill-to information
Contact person (name, telephone/Telex/fax number, and country) for any
questions about the repairs
A certificate stating the Rad-5/5v has been decontaminated for bloodborne
pathogens
Return the Rad-5/5v to the shipping address listed in
Contacting Masimo
on page 61 below.
Restrictions
1.
Copyright Restrictions: The Software and the accompanying written materials are
copyrighted. Unauthorized copying of the Software, including Software that has
been modified, merged, or included with other software, or the written materials
is expressly forbidden. Purchaser may be held legally responsible for any
copyright infringement that is caused or incurred by Purchaser’s failure to abide
by the terms of this Agreement. Nothing in this License provides any rights
beyond those provided by 17 U.S.C. §117.
2.
Use Restrictions: Purchaser may physically transfer the Product from one location
to another provided that the Software is not copied. Purchaser may not
electronically transfer the Software from the Product to any other device.
Purchaser may not disclose, publish, translate, release, distribute copies of,