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35
Masimo
Chapter 6: Troubleshooting
To troubleshoot issues with Root
®
, see the Operator's Manual for Root
®
. To troubleshoot
issues with O3
®
Sensor, see the
Directions for Use
for the O3
®
Sensor. If a problem persists,
contact an Authorized Masimo Representative.
Troubleshooting O3
®
Module
Message
Displayed
Possible Cause
Action
Regional
Oximeter
Disconnected
O3
®
Module
disconnected from
Root.
Plug in O3
®
Module to Root again.
No Sensor
Connected
O3
®
Sensor is not be
properly inserted into
O3
®
Module.
Confirm that O3
®
Sensor is securely inserted into
O3
®
Module. For more information about
connecting O3
®
Sensor to O3
®
Module, see
Chapter 3: Setting Up the O3
®
System
on page
17 of the Operator's Manual.
O3
®
Sensor may be
defective.
Replace O3
®
Sensor.
O3
®
Module may be
defective.
Replace O3
®
Module.
Incompatible
Sensor
O3
®
Sensor is not
properly inserted into
O3
®
Module.
Confirm that O3
®
Sensor is securely inserted into
O3
®
Module. For more information about
connecting O3
®
Sensor to O3
®
Module, see
Chapter 3: Setting Up the O3
®
System
on page
17 of the Operator's Manual.
O3
®
Sensor may have
expired.
Confirm the expiration date of the O3
®
Sensor
has not passed.
O3
®
Sensor may be
defective.
Replace O3
®
Sensor.
O3
®
Module may be
defective.
Replace O3
®
Module.
Replace Sensor
O3
®
Sensor may be
defective or sensor
lifetime has been
depleted.
Replace O3
®
Sensor.