background image

FAULT FINDING

LEDS WILL DISPLAY OPERATING MODE OF OPENER ALTERNATING WITH LEDS THAT DISPLAY FAULT CODE

- FOR TRAINED MARTIN GARAGE DOOR SERVICE TECHNICIANS

USEFUL LED STATUS INFORMATION

Illuminates

Blinks

when

door is in fully
opened position.

while door is

opening.

Illuminates

Blinks

when

door is in fully
closed position.

while door

is closing.

Illuminates

Blinks

Blinks

when opener is receiving

signal from wall control button.

rapidly when opener is receiving

a signal from transmitter or keyless entry.

slowly after activating vacation

lock on wall control button

Illuminates

when power
is on.

Illuminates

for 2 seconds

each time the belt tab
activates the reference
switch as the door opens
or closes.

Illuminates

if photo eyes

become disconnected,
obstructed or not aligned.
See page 21

1

LED FAULT DISPLAY

=

FAULT CODE

PROBLEM

SOLUTION

#7 Blinking

#7, #8 Blinking

#3, #8 Blinking

#2, #8 Blinking

#1, #8 Blinking

#8 Blinking

#5, #6, #7, #8 Blinking

#1, #7, #8 Blinking

#2, #5, #6, #7, #8 Blinking

#2, #3, #4, #5, #6, #7, #8 Blinking

23

COPYRIGHT © 2007 MARTIN DOOR

7

8

9

10

11

15

16

28

26

35

Adjustments

Defective

Defective

Force

Opener

Photo

Photo

Photo

Photo

Force

Under

Learning

Electronic

setting interrupted

before completion

reference point.

RPM sensor

required to move door

exceeded force level

exceeded maximum run

time limit for internal safety

reverse

eyes not connected

eyes became obstructed

during closing door circle

eyes are dirty

eyes not aligned

watchdog circuit

voltage

curve

defect

Belt

Check

Replace

Check

See

Make

Check

Check

Clean

Replace

Contact

Call

Call

tab may be missing (See “Note” on Page 15, also LED “5” above).

Recheck adjustments if adjustment settings were not completed. See STEP 11.

or replace reference switch.

RPM sensor

door for obstructions, proper manual operation, proper balance,

or broken springs. Clear obstructions. Was opener program correctly?

page 15 “

sure rail assembly is connected to power head and belt is moving.

for tab on belt.

photo eyes wiring and connections. See STEP 7.

photo eyes.

photo eyes.

qualified electrician to check power supply.

factory.

factory.

Belt

Realign

Was

tab may be missing (See “Note” on Page 15, also LED “5” above).

Start over again see step 11

photo eyes. See page 21

opener programed correctly? “

See page 15 , start over again See STEP 11

CLEAR PROGRAMMED SETTINGS FROM COMPUTER”

CLEAR PROGRAMMED SETTINGS

FROM COMPUTER”.

Summary of Contents for DC2500e

Page 1: ...isk Finger Shield Garage Doors R E G I STERED F I R M ISO 9001 A8949 MARTIN DOOR MFG ISO 9001 Quality Standard See page 5 for IMPORTANT INSTALLATION MAINTENANCE SAFETY INSTRUCTIONS WARNING The back pa...

Page 2: ...LEY OPENER HEADER BRACKET END STOP WITH CLEVIS PIN AND COTTER RING TORSION TUBE COPYRIGHT 2007 MARTIN DOOR 2 TOP ROLLER BRACKET OPENER DOOR BRACKET 3 8 X 1 SHORT NECK CARRIAGE BOLT AND 3 8 LOCK NUT 3...

Page 3: ...RELEASE CORD KNOB TOP DOOR SECTION PHOTO EYE WALL CONTROL OR PUSH BUTTON POWER HEAD CHASSIS C BRACKETS OPTIONAL PUNCHED ANGLE RAIL SUPPORT BRACKET RAIL ASSEMBLY BELT TROLLEY OPENER HEADER BRACKET END...

Page 4: ...POWER ARM 1 RAIL SUPPORT BRACKET 2 FOR DC3700e H OPENERS 2 C BRACKETS IN RAIL ASSEMBLY BOX IN DOOR HARDWARE BOX FOR UL LISTED MARTIN GARAGE DOOR AND OPENER SYSTEMS IN POWER HEAD BOX IN POWER HEAD BOX...

Page 5: ...sight of door at min height of 5 1520 so small children cannot reach it and away from all moving parts of door See Step 8 should be installed above knob and adjusted to about 6 1830 above the floor i...

Page 6: ...Martin Doors over 18 2 5540 wide high wind Martin Doors and Martin wood doors over 10 2 3100 wide use 3 1 4 83 wide U struts that fasten over top roller brackets The opener door bracket fastens on top...

Page 7: ...ion on page 6 the curved power arm to the opener door bracket with 3 8 X 1 short neck carriage bolt and two 3 8 lock nuts as shown in the Opener Door Bracket Guidelines on page 2 and 3 the curved open...

Page 8: ...the correct location so that the belt or chain position tab will activate the position switch and opener computer correctly The activation begins when the opener opens the door for the first time pow...

Page 9: ...ee Figures 9 10 and 11 See Figure 8 extra rail support bracket s to center part of rail assembly furnished for doors over 8 3 2500 high See Figure 11A FIGURE 11 POWER HEAD CHASSIS 1 1 2 38 HIGH OBJECT...

Page 10: ...ouch vertical tracks because they move as door opens and closes the round head screws provided fasten the bracket to the wall See the photo eye cap and the photo eye cap fastener to the bracket Attach...

Page 11: ...striped wire end into terminal 4 STEP 8 WALL CONTROL PUSH BUTTON FASTENING THE WALL CONTROL Attach Locate Mark CONNECTING WIRES Route Route The wall control push button will allow you to control your...

Page 12: ...hain connector inside rail assembly Pulling down on the emergency release cord with the attached knob connects or disconnects the trolley to the connector on the chain or belt See Figure 21 close the...

Page 13: ...breaker the Power Head Housing Unsnap the power cord strain relief cover by disengaging the tabs Cut the power cord within 6 152 of the terminal block Replace the strain relief cover by snapping tabs...

Page 14: ...ase the P button This stores the code in memory As the LEDs will fade out in a circular pattern the operational mode LEDs 4 and 8 should illuminate and release the button The door should open to its p...

Page 15: ...nd opener system do not work properly or if you do not understand call a trained Martin Door Dealer should only be used when garage door is in the closed position Weak or broken springs may cause door...

Page 16: ...FIGURE 33 FIGURE 34 FIGURE 35 Finger Shield Garage Door and Opener Systems include a maintenance and warning label on a packet fastened to the backside of the 3 door section Inside the packet are the...

Page 17: ...itters are Home Link compatible Follow instructions furnished in the automobile owners manual for non rolling code applications button until garage door begins to move The indicator light on the trans...

Page 18: ...t any time during travel to stop the garage door See Figure 43 vacation lock out feature on the wall control is used to lock out all remote control transmitters The wall control button or keyless entr...

Page 19: ...belt tension as much as possible screws from sprocket holder and rail end stop belt and all rail assembly parts out of rail assembly from header end and cut off excess rail assembly 1 25 increments o...

Page 20: ...Board LB 11 Wire Harness TR to LB 12 Transformer w Screws 2 13 Motor Assembly complete with Motor Mounting Plate RPM Sensor w Harness RPM Wheel Screws 4 14 RPM Sensor w Harness and Screw 15 Housing w...

Page 21: ...OWER HEAD END PIN COPYRIGHT 2007 MARTIN DOOR 21 Photo eye centering techniques For Martin DC2500e DC3700e DC3700e H Openers 1 2 3 MAKE SURE RECEIVER IS CENTERED AND FASTENING WHEEL IS TIGHT LOOSEN TRA...

Page 22: ...tery If so door will only close while wall control push button is pressed and held something obstructing the door Remove obstructions only after ensuring door area is free of persons pets and any othe...

Page 23: ...tive Defective Force Opener Photo Photo Photo Photo Force Under Learning Electronic setting interrupted before completion reference point RPM sensor required to move door exceeded force level exceeded...

Page 24: ...d outside lift cables Exposed rollers moving in vertical tracks with sharp leading edges Exposed center mount torsion springs bracket or side mount stretch springs Exposed one piece door scissor arms...

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