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Revision A
INTRODUCTION: How to Reach Us…
Eagle 3000 Patient Monitor
415397-038
How to Reach Us…
The following are telephone numbers and addresses for contacting
various Marquette Medical Systems Service and Supplies Division
personnel.
Ordering Supply Items
Supply items are generally items used during normal operation of
a product. Leadwires, electrode paste, patient cables, and printer
paper are examples of supply items.
Make telephone inquiries about supply items at:
1-800-558-5102 (U.S. only)
1-561-575-5000 (outside the U.S.)
Address orders or inquiries to:
Marquette Medical Systems Service and Supplies
P.O. Box 9100
100 Marquette Drive
Jupiter, FL 33468-9100
Attn: Supplies
Ordering Service Parts
Service parts are items that are not expended in the normal
operation of the product. They are generally replacements for
defective or malfunctioning items inside the product. Service
parts include PCB assemblies, electronic components, internal
cables and harnesses, software or firmware, and operator and
service manuals. When ordering additional operator manuals,
remember to notate the software version from the start-up screen.
A part number for the item to be replaced is necessary for ordering
a service part. If the part number for the desired item is
unobtainable, the following will be necessary to order the item:
■
model and serial number of the equipment,
■
part number/name of the assembly where the item is used,
■
item name, and
■
where applicable, reference designation (eg, R13, S12, U32).
Service Calls
To open a service call with Marquette Medical Systems Service,
contact a Service Dispatcher at:
1-800-558-7044 (U.S. only)
1-561-575-5000 (outside the U.S.)
Service Contracts
For any questions about Service Contracts, contact the service
contract operator at:
1-800-552-3248
