23
“CMP” & “C” Series Automatic Water Conditioners
Troubleshooting Procedures
(continued)
Problem
Possible Cause
Solution
6. Control valve stalled in
regeneration
7. Control valve does not
regenerate automatically
when REGEN button is
depressed and held
8. Control valve does not
regenerate automatically
but does when REGEN
button is depressed
9 Time of day flashes on
and off
a. Motor not operating
b. No electric power at outlet
c. Defective transformer
d. Defective PC board
e. Broken drive gear or drive cap
assembly
f. Broken piston retainer
g. Broken main or regenerant piston
a. Transformer unplugged
b. No electric power at outlet
c. Broken drive gear or drive cap
assembly
d. Defective PC board
a. By-pass valve in bypass position
b. Meter connection disconnected
c. Restricted/stalled meter turbine
d. Defective meter
e. Defective PC board
f. Set-up error
a. Power has been out more than
two hours, the transformer was
unplugged and then plugged
back into the wall outlet, the
transformer plug was unplugged
and then plugged back into the
board or the NEXT and REGEN
buttons were pressed to reset the
valve.
a. Replace motor
b. Repair outlet or use working outlet
c. Replace transformer
d. Replace PC board
e. Replace drive gear or drive cap as-
sembly
f. Replace drive cap assembly
g. Replace main or regenerant piston
a. Connect transformer
b. Repair outlet or use working outlet
c. Replace drive gear or drive cap as-
sembly
d. Replace PC board
a. Put control valve in service position
b. Connect meter to PC board
c. Remove meter and check for rotation
or foreign material
d. Replace meter
e. Replace PC board
f. Check control valve set-up procedure
a.. Reset the time of day
8-171 R5
