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DESKTOP PRINTER QUICK START GUIDE
NETWORK REQUIREMENTS
Markforged devices communicate on the 2.4GHz Wi-Fi band. For assistance with setting up your network,
contact your internal IT team. Note that Markforged devices do not support 5GHz Wi-Fi connections.
WIRED CONNECTIONS
Ethernet connections must utilize cables less than 30 meters in length.
FIREWALL SETTINGS
Markforged products support DHCP only; there is no support for static IP addresses. If a static IP is needed, the
network’s DHCP server should be configured with a “reservation” or static host entry assigning the desired IP
address to the printer’s MAC address; to find the printer’s MAC address, see
Connecting Your Printer
, above.
For proper operation, printers must be able to make outbound connections to services at the following
hostnames on the given ports (no inbound connections are needed):
HOSTNAME
PORT PROTOCOL REQUIRED REASON
s3.amazonaws.com
mfeiger-production.
s3.amazonaws.com
443
TCP
yes
Downloading .MFP part files
produced by Eiger and consumed
by printers
cdn.eiger.io
443
TCP
yes
Device operation
www.eiger.io
443
TCP
yes
Connecting to Eiger (required for
viewing printer status, queuing print
jobs, keeping printer software up to
date, etc.)
*.pool.ntp.org
123
UDP
yes
Time synchronization via NTP is
required for printers to connect
securely to Eiger; see
Printer Time
Synchronization
, below
ipv4.connman.net
80
TCP
no
Network connection status check
(primarily used for troubleshooting)
data.logentries.com 443
TCP
no
Remote logging of printer events
and errors
data.logentries.com 10000 TCP
no
Legacy setting for remote logging,
only required if software version is
older than 09/14/2018
