44
Troubleshooting
In general, refer any service problems to your Mark Levinson dealer. Before con-
tacting your dealer, however, check to see if the problem is listed here. If it is, try
the suggested solutions. If none of these solves the problem, contact your Mark
Levinson dealer.
1.
THE Nº37 WON’T FUNCTION, AND THE DISPLAY IS DARK.
✓
The unit is is standby. Press the
standby
button.
✓
The Nº37 isn’t plugged into the AC mains or the main power
switch isn’t turned on.
✓
The wall socket, adapter, or extension cord is faulty.
✓
There’s a tripped circuit breaker or blown fuse in the wall outlet’s
circuit.
✓
A fuse is blown in your Nº37 (contact your Mark Levinson
dealer).
2.
THE DISPLAY IS LIT, BUT THERE IS NO OUTPUT
✓
The proper source isn’t selected on your digital processor.
✓
The proper source isn’t selected on your preamplifier.
✓
The interconnecting cables are connected incorrectly or are faulty.
3.
THE Nº37 DISPLAY READS “NO DISC”
✓
There is no disc in the drawer for the transport to read.
✓
The disc is upside down and therefore cannot be read.
✓
The disc has loaded improperly and cannot be read—open the
drawer, ensure that the disc is placed properly in the drawer, and
try again.
4.
THE Nº37 WON’T PLAY A CD INSERTED IN THE PLAYER.
✓
The CD is inserted upside down.
✓
There may be condensation (moisture) on the laser pickup. This
can happen if the Nº37 is moved from a cold environment (such
as a warehouse or a shipper’s truck) to a warm one. Set the
main power
switch to its "
|
" position, and leave it on for one
hour to warm up, then try playing a CD again.
5.
WHEN A CD IS PLAYING, THE SOUND "SKIPS."
✓
The CD is severely scratched or dirty.
✓
The Nº37 is on an unstable surface or is too close to your speak-
ers.
6.
THE LINKED FUNCTIONS DON’T WORK.
✓
There is no “master” on the Link system: a Mark Levinson digital
processor serves as central clearinghouse of information being
passed from one component to the next.
✓
The Link cable is disconnected, or is connected incorrectly. Check
your Link connections, and then cycle between play and stop to
make the processor aware that a Nº37 has recently been con-
nected on the Linking system.
✓
The digital audio cable is disconnected, or is connected incor-
rectly (in which case the Display Link function would continue to
work correctly, but none of the others would work).
