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Rev 20201007
The customer is responsible for shipping costs associated with
returning the system to MarCum Technologies. MarCum will pay for
shipping the repaired system back to the customer while it is still
under warranty. All out of warranty services will be charged a fee for
service and shipping which must be paid in advance. The system
should be securely packed and shipped “prepaid freight” and
insured to MarCum Technologies. It is the customer’s full
responsibility to track their products sent out in the mail or other
forms of delivery service. MarCum Technologies will not be liable for
packages lost in route to us. Unless specified otherwise, do not
include batteries or other accessories when returning the product for
repair. MarCum Technologies will not be responsible for lost or
damaged accessories. Turnaround time can vary; on average it is
about 1 week.
