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Majestic  •  QUARTZ32, QUARTZ36, QUARTZ42 Owner’s Manual  •  2412-981 Rev. G  •  5/18

IMPORTANT: THIS IS DATED INFORMATION

. Parts must be ordered from a dealer or 

distributor. 

Hearth and Home Technologies does not sell directly to consumers

. Provide 

model number and serial number when requesting service parts from your dealer or distributor.

Stocked 

at Depot

ITEM

DESCRIPTION

COMMENTS

PART NUMBER

Log Set  Assembly  

LOGS-QUARTZ42

Y

1

Rear Left Base Log

SRV2414-709

2

Rear Right Base Log

SRV2414-710

3

Front Left Base Log

SRV2413-703

4

Front Right Base Log

SRV2414-711

5

Top Left Log

SRV2413-705

6

Middle Left Cross Log

SRV2413-706

7

Middle Right Cross Log

SRV2413-707

8

Top Right Log

SRV2414-712

9

Drywall Support

2393-119

10

Valve Assembly

See following page

11

Burner Assembly

2414-007

Y

12

Base Pan

2414-111

13

Glass Door Assembly  

GLA-950TR

Y

14

Hood

2121-230

15

Door

DBM42BK

16

Junction Box  

SRV4021-013

Y

17

Elbow Heat Shield

385-290

Additional service part numbers appear on following page.

5/18

QUARTZ42IN/QUARTZ42IL

Beginning Manufacturing Date: June 2018 

Ending Manufacturing Date: Active

Log Set Assembly

Service Parts

Quartz 42” Gas Fireplace - DV

9

10

11

12

13

14

15

16

17

1

2

3

4

5

6

7

8

Summary of Contents for QUARTZ32IN

Page 1: ...lumber or gas fitter See appliance installation manual for additional Commonwealth of Massachusetts requirements DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN...

Page 2: ...0000 0000FT MAX MAX INPUT INPUTBTUH BTUH 00 000 00 000 00 000 00 000 MIN MIN INPUT INPUT BTUH BTUH 00 000 00 000 00 000 00 000 ORIFICE ORIFICE SIZE SIZE XXXXX XXXXX XXXXX XXXXX XXXXXXXX XXXXXXXX Tota...

Page 3: ...n 6 B Glass Specifications 6 C BTU Specifications 6 3 Important Safety and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Good Faith Wall Surface TV G...

Page 4: ...s on the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an indepe...

Page 5: ...RRANTY EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishe...

Page 6: ...ANSI Z97 1 and CPSC 16 CFR 1202 Safety Glazing Certification Council SGCC 1595 and 1597 Architectural Testing Inc Reports 02 31919 01 and 02 31917 01 This statement is in compliance with CPSC 16 CFR...

Page 7: ...own Teach children to NEVER touch the fireplace Consider not using the fireplace when children will be present Contact your dealer for more information or visit www hpba org Product Info Fireplace Sto...

Page 8: ...MBLY NOT SHOWN SECTION 4 B MANTEL HEARTH FAN KIT SECTION 3 J CLEAR SPACE SECTION 3 A CONTROL CAVITY SECTION 3 I MEASUREMENTS FROM TOP EDGE OF THE OPENING 6 in 18 in 24 in 30 in TO CEILING 12 in 127 F...

Page 9: ...nd from model to model actual TV temperatures should be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum al...

Page 10: ...ve been removed from inside and or underneath the firebox Review proper placement of logs ember material and or other decorative materials Check the wiring Check the air shutter adjustment Ensure that...

Page 11: ...sed or Immediately call your gas supplier from a neighbor s phone Follow the gas sup plier s instructions C Use only your hand to push in or turn the gas control knob Never use tools If the knob will...

Page 12: ...trolled by the HI LO knob on the gas valve Therefore the flame height is adjustable The HI LO knob is shown in Figure 3 5 It is located in the control cavity of the appliance The HI LO knob may be adj...

Page 13: ...normal circumstances Multifunctional Wired Wall Switch Control System Locate the wired wall switch control module in control cavity Locate battery operation switch on the side of the module Slide the...

Page 14: ...The term Intermittent is used because the pilot burner flame is only present when the main burner is operating When the main burner is off the pilot is also off NOTICE Batteries should not be placed i...

Page 15: ...ace with one hand and secure two top and two bottom glass latches with the other hand Inspect and operate all glass latches to ensure they move freely and no obstructions are present Reinstall decorat...

Page 16: ...needed in remote transmitters and battery powered receivers Place remote control out of reach of children If not using your fireplace for an extended period of time summer months vacations trips etc t...

Page 17: ...d Remove all foreign objects Verify unobstructed air circulation Burner Ignition and Operation Frequency Annually By Qualified Service Technician Tools needed Protective gloves vacuum cleaner whisk br...

Page 18: ...al to see the pilot flame burn continually In an intermittent pilot ignition system IPI the pilot flame should turn off when appliance is turned off Some optional control systems available with IPI mo...

Page 19: ...pect pilot assembly for shorted sparker wire or cracked insulator around electrode Replace pilot if necessary 2 Pilot won t light there is no noise or spark A No power or transformer installed incorre...

Page 20: ...or rect pilot orifice is installed and gas inlet is set to pressure specifications Polish flame sensing rod with fine steel wool to remove any contaminants that may have accumulated on flame sensing r...

Page 21: ...r fireplace For safety Install a switch lock or a wall remote control with child protection lockout feature Keep remote controls out of reach of children See your dealer if you have questions Install...

Page 22: ...e Log SRV2413 703 4 Front Right Base Log SRV2412 704 5 Top Left Log SRV2413 705 6 Middle Left Cross Log SRV2413 706 7 Middle Right Cross Log SRV2413 707 8 Top Right Log SRV2413 708 9 Drywall Support 2...

Page 23: ...V2413 702 3 Front Left Base Log SRV2413 703 4 Front Right Base Log SRV2413 704 5 Top Left Log SRV2413 705 6 Middle Left Cross Log SRV2413 706 7 Middle Right Cross Log SRV2413 707 8 Top Right Log SRV24...

Page 24: ...t Left Base Log SRV2413 703 4 Front Right Base Log SRV2414 711 5 Top Left Log SRV2413 705 6 Middle Left Cross Log SRV2413 706 7 Middle Right Cross Log SRV2413 707 8 Top Right Log SRV2414 712 9 Drywall...

Page 25: ...4 Flex Ball Valve Assembly SRV302 320 Y 10 5 Valve NG 750 500 Y Valve LP 2155 501 Y 10 6 Male Connector Pkg of 5 303 315 5 10 7 Module SRV593 592 Y 10 8 Thermostat Wire Assembly SRV2118 170 Y 10 9 Mod...

Page 26: ...r 530 299 Gasket Assembly 2118 080 Contains Burner neck shutter bracket vent seal cap valve plate and air passage gaskets Mineral Wool 050 721 Touch Up Paint TUP GBK 12 IPI CONVERSION KITS Conversion...

Page 27: ...________________________ ________________________________________________________________________________ DO NOT DISCARD THIS MANUAL NOTICE Leave this manual with party responsible for use and operati...

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