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Majestic • QUARTZ32, QUARTZ36, QUARTZ42 Owner’s Manual • 2412-981 Rev. G • 5/18
Safety Alert Key:
• DANGER!
Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING!
Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION!
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE:
Used to address practices not related to personal injury.
Table of Contents
1 Welcome
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
B. Limited Lifetime Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Product Specific Information
A. Appliance Certification
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
B. Glass Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
C. BTU Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Important Safety and Operating Information
A. Appliance Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
B. General Operating Parts . . . . . . . . . . . . . . . . . . . . . . . . . . 8
C. Fuel Specifications
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
D. Good Faith Wall Surface/TV Guidelines . . . . . . . . . . . . . . 8
E. Before Lighting Appliance. . . . . . . . . . . . . . . . . . . . . . . . . 10
F. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 11
G. Appliance Break-In
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
H. Heat Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
I. Operation During A Power Outage
(IPI) . . . . . . . . . . . . . 13
J. Detailed Component Operating Instructions
- IntelliFire Ignition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
4 Maintenance and Service
A. Maintenance: Frequency and Tasks
. . . . . . . . . . . . . . . . 15
B. Maintenance Tasks - Homeowner
. . . . . . . . . . . . . . . . . . 15
C. Maintenance Tasks - Qualified Service Technician
. . . . . 17
5 Frequently Asked Questions and Troubleshooting
A. Frequently Asked Questions
. . . . . . . . . . . . . . . . . . . . . . 18
B. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
6 Reference Materials
A. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
B. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
C. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
= Contains updated information.
