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Majestic  •  PEARL36STIN, PEARL36PRIN Owner’s Manual  •  2478-981 Rev. C  •  6/18

 

18

C.  Maintenance Tasks - Qualified Service 

Technician

The

 

following tasks must be performed by a qualified ser

-

vice technician.

Gasket Seal and Glass Assembly Inspection

Frequency: 

Annually

By:  

Qualified Service Technician

Tools needed:

 Protective gloves, drop cloth and a stable 

work surface.
•  Inspect gasket seal and its condition.
•  Inspect fixed glass assembly for scratches and nicks that 

can lead to breakage when exposed to heat. 

•  Confirm  there  is  no  damage  to  glass  or  glass  frame. 

Replace as necessary.

•  Verify that fixed glass assembly is properly retained and 

attachment components are intact and not damaged. 
Replace as necessary. 

Log Inspection

Frequency: 

Annually

By:  

Qualified Service Technician

Tools needed:

 Protective gloves.

•  Inspect for damaged or missing logs.  Replace as neces-

sary.  Refer to Installation manual for log placement instruc-
tions.

•  Verify correct log placement and no flame impingement 

causing sooting.  Correct as necessary.

Firebox Inspection

Frequency: 

Annually

By:  

Qualified Service Technician

Tools needed:

 Protective gloves, sandpaper, steel wool, 

cloths, mineral spirits, primer and touch-up paint.

•  Inspect for paint condition, warped surfaces, corrosion 

or perforation.  Sand and repaint as necessary.

•  Replace fireplace if firebox has been perforated. 

Control Compartment and Firebox Top

Frequency: 

Annually

By:  

Qualified Service Technician

Tools needed:

 Protective gloves, vacuum cleaner, dust 

cloths

•  Vacuum and wipe out dust, cobwebs, debris or pet hair.  

Use caution when cleaning these areas.  Screw tips that 
have penetrated the sheet metal are sharp and should 
be avoided.

•  Remove all foreign objects.

•  Verify unobstructed air circulation.

Burner Ignition and Operation

Frequency: 

Annually

By:  

Qualified Service Technician

Tools needed:

 Protective gloves, vacuum cleaner, whisk 

broom,  flashlight,  voltmeter,  indexed  drill  bit  set,  and  a 

manometer.

•  Verify burner is properly secured and aligned with pilot 

or igniter.

•  Clean off burner top, inspect for plugged ports, corrosion 

or deterioration.  Replace burner if necessary.

•  Replace Glowing embers with new dime-size pieces.  

DO NOT

  block  ports  or  obstruct  lighting  paths.  Refer 

to appliance installation manual for proper ember 
placement.

•  Verify batteries have been removed from battery back-up 

IPI systems to prevent premature battery failure or 

leaking.

•  Check for smooth lighting and ignition carryover to all 

ports. Verify that there is no ignition delay.  Inspect and 
ensure the lighting of the main burner occurs within four 
seconds of the main gas valve opening.

•  Inspect for lifting or other flame problems.

•  Verify air shutter setting is correct.  See Installation 

Manual for required air shutter setting.  Verify air shutter 
is clear of dust and debris. 

•  Inspect orifice for soot, dirt and corrosion. Verify orifice 

size is correct.  See Service Parts List  for proper orifice 

sizing.

•  Verify manifold and inlet pressures. Adjust regulator as 

required.

•  Check all accessible gas-carrying tubes, connections, 

pipes and other components for leaks.

•  Inspect pilot flame pattern and strength. See Figure 4.2  

for proper pilot flame pattern. Clean or replace orifice 

spud as necessary.

•  Inspect

 

IPI 

flame  sensing  rod  for  soot,  corrosion  and 

deterioration. Polish with fine steel wool or replace as 

required.

•  Verify  that  there  is  not  a  short  in  flame  sense  circuit 

by  checking  continuity  between  pilot  hood  and  flame 

sensing rod. Replace pilot as necessary.

Figure 4.2  IPI Pilot Flame Patterns

NOTE: 

 Appearance of pilot shield and media tray may 

vary between appliance models.

Summary of Contents for PEARL II Series

Page 1: ...licensed plumber or gas fitter See appliance installation manual for additional Commonwealth of Massachusetts requirements DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLO...

Page 2: ..._________________________________________ Email _____________________________________________________________ Not Not for use use with with solid solid fuel fuel Ne Ne doit doit pas entre entre utilis...

Page 3: ...mportant Safety and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Good Faith Wall Surface TV Guidelines 8 E Before Lighting Appliance 10 F Lighting I...

Page 4: ...on the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an independ...

Page 5: ...ANTY EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishes...

Page 6: ...ion NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE This appliance is tested and approved as either supplemen tal room heat or as a decorative appliance It should not be factored as primary heat in resi...

Page 7: ...h children to NEVER touch the fireplace Consider not using the fireplace when children will be present Contact your dealer for more information or visit www hpba org Product Info Fireplace Stove Heate...

Page 8: ...iance is compatible with gas type selected for installation site Conversions must be made by a qualified service technician using Hearth Home Technologies specified and approved parts Figure 3 3 Good...

Page 9: ...from model to model actual TV temperatures should be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum allo...

Page 10: ...been removed from inside and or underneath the firebox Review proper placement of logs ember material and or other decorative materials Check the wiring Check the air shutter adjustment Ensure that t...

Page 11: ...plier s instructions C Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand DO NOT D DO NOT use this appliance if any part has been...

Page 12: ...tically shuts down the fireplace after 9 hours of continuous operation without receiving a command from the remote control If this occurs restart the appliance NOTICE Open windows for air circulation...

Page 13: ...the ignition module Use the remote to turn the appliance on To preserve battery life do not use the HI LO flame or THERMOSTAT options Ignition Module Locate the ignition module in the control cavity S...

Page 14: ...ition Remote Position The remote position allows operation of the appliance from a wired wall switch IFT RC400 or IFT RC150 remote controls The IFT ECM switch must be in this position to pair the IFT...

Page 15: ...the fan kit Wait five 5 minutes to allow possible accumulated gas to clear Set the IFT ECM 3 position selector switch to ON or IFT REM position Module will beep once and flash a three GREEN LED code o...

Page 16: ...B Maintenance Tasks Homeowner The following tasks may be performed annually by the homeowner If you are uncomfortable performing any of the listed tasks please call your dealer for a service ap pointm...

Page 17: ...l operation instructions for proper calibration and setup procedure Place batteries as needed in remote transmitters and battery powered receivers Place remote control out of reach of children If not...

Page 18: ...ify unobstructed air circulation Burner Ignition and Operation Frequency Annually By Qualified Service Technician Tools needed Protective gloves vacuum cleaner whisk broom flashlight voltmeter indexed...

Page 19: ...cleaned within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing process A non abrasive cleaner such as gas fireplace glass cleaner may be necessary See your deal...

Page 20: ...rectly in front of it The remote acts as the thermostat Remote is placed in the path of an air draft or vent Move the remote away from the direct path of air flow The remote acts as the thermostat Fla...

Page 21: ...switch is in ON or IFT REM position Verify AC power available to junction box Verify AC DC adap tor is plugged into junction box and ECM Verify AC DC adaptor output voltage is between 5 7 6 3 Vdc If...

Page 22: ...ain valve solenoid Check main valve solenoid resistance nominal is 60 ohms If open or shorted replace valve Verify valve inlet pressure is correct for gas type Pilot and main do not light ECM goes int...

Page 23: ...ection lockout feature Keep remote controls out of reach of children See your dealer if you have questions Optional Fan After a qualified service technician has installed the fan follow the instructio...

Page 24: ...8 702 3 Log 3 SRV2478 703 4 Log 4 SRV2478 706 5 Log 5 SRV2478 705 6 Log 6 SRV2478 704 7 Log 7 SRV2478 707 8 Log 8 SRV2478 708 9 Log 9 SRV2272 709 10 Sheetrock Ledge Qty 2 req 2128 118 11 Non Comb Qty...

Page 25: ...SRV2478 706 5 Log 5 SRV2478 705 6 Log 6 SRV2478 704 7 Log 7 SRV2478 707 8 Log 8 SRV2478 708 9 Log 9 SRV2272 709 10 Sheetrock Ledge side Qty 2 req 2130 118 11 Non Comb Long Qty 2 req 2130 199 12 Burne...

Page 26: ...embly NG 2478 012 Y Pilot Assembly Propane Convert 2478 012 with SRV593 527 21 3 Flex Ball Valve Assembly SRV302 320 Y 21 4 Flexible Gas Connector 530 302A Y 21 5 Ori ce NG 32C SRV582 832 Y Ori ce Pro...

Page 27: ...ce parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Exhaust Baf e 385 105 Flue Restrictor 385 128 Gasket Assembly 2128 081 Contains Vent Seal Cap Burner Nec...

Page 28: ...______________________ ________________________________________________________________________________ DO NOT DISCARD THIS MANUAL NOTICE Leave this manual with party responsible for use and operation...

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