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Majestic  •  JADE32IN, JADE42IN, JADE42IL Owner’s Manual   •  2491-987 Rev. F  •  9/18

 

28

Service Parts

JADE32IN

Beginning Manufacturing Date: Dec 2017 

Ending Manufacturing Date:  Active

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor.

 

Hearth and Home Technologies does not sell directly to consumers.

 Provide model number 

and serial number when requesting service parts from your dealer or distributor.

Stocked 

at Depot

ITEM

DESCRIPTION

COMMENTS

PART NUMBER

Bronze Media

Qty 3 req

2413-850

Exhaust Restrictor

530-299

Gasket Assembly 

2113-080

Contains burner neck, shutter bracket, vent, seal cap, 

valve plate, and air passage gaskets

Touch Up Paint  

TUP-GBK-12

Thermostat Wire

SRV2118-170

Y

Conversion Kit NG  

NGK-32LINEAR

Y

Conversion Kit Propane 

LPK-32LINEAR

Y

Pilot Ori

 ce NG 

SRV593-528

Y

Pilot Ori

 ce Propane

SRV593-527

Y

Regulator NG

NGK-DXV-50

Y

Regulator Propane

SRVLPK-DXV-50

Y

Summary of Contents for JADE42IN

Page 1: ...itter See appliance installation manual for additional Commonwealth of Massachusetts requirements DANGER HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS...

Page 2: ..._____________________________________________ Email _____________________________________________________________ Not Not for use use with with solid solid fuel fuel Ne Ne doit doit pas entre entre ut...

Page 3: ...Important Safety and Operating Information A Appliance Safety 7 B General Operating Parts 8 C Fuel Specifications 8 D Good Faith Wall Surface TV Guidelines 8 E Before Lighting Appliance 11 F Lighting...

Page 4: ...s on the date of original purchase In the case of new home construction warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the product by an indepe...

Page 5: ...RRANTY EXCLUSIONS This warranty does not cover the following Changes in surface finishes as a result of normal use As a heating appliance some changes in color of interior and exterior surface finishe...

Page 6: ...INTENDED FOR USE AS A PRIMARY HEAT SOURCE This appliance is tested and approved as either supplemen tal room heat or as a decorative appliance It should not be factored as primary heat in residential...

Page 7: ...ireplace Consider not using the fireplace when children will be present Contact your dealer for more information or visit www hpba org Product Info Fireplace Stove Heater Glass Fronts Safety To preven...

Page 8: ...Wall Surface TV Guidelines NOTICE Temperatures listed above are taken with a temperature measuring probe as prescribed by the test standard used for appliance certification Temperatures on walls or ma...

Page 9: ...nd from model to model actual TV temperatures should be validated at the me of each installa on TVs should not be used in situa ons where the actual TV temperature exceeds the manufacturers maximum al...

Page 10: ...al specifications If the maximum allowable operating temperature for TV is less than 100 degrees Fahrenheit you should not use your TV with this application as damage to your TV may occur Contact the...

Page 11: ...ve been removed from inside and or underneath the firebox Review proper placement of logs ember material and or other decorative materials Check the wiring Check the air shutter adjustment Ensure that...

Page 12: ...up plier s instructions C Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand DO NOT D DO NOT use this appliance if any part has bee...

Page 13: ...option allows you to bring the warmth from your fireplace to the rest of your home up to 20 feet away Safely place a TV 12 inches above the fireplace The Smart Wall TV Kit must be installed by a qual...

Page 14: ...Insert four AA cell batteries Battery polarity must be correct or module damage will occur See Figure 3 6 A complete wiring diagram is included in the Electrical section of the appliance Installation...

Page 15: ...lly pairing a IFT RC400 all installed accessories can be controlled by the IFT RC400 see IFT RC400 user manual The RC150 allows the user to turn ON OFF the flame in the appliance and activate the Cold...

Page 16: ...appliance See Figure 3 8 Switch is located above the RESET label Hold reset switch down for one second and release A beep will signal module is reset Appliances with Wall Switch and Remote Turn wall s...

Page 17: ...is gap is designed for positive placement when replacing the glass assembly See Figure 4 1 Clean glass with a non abrasive commercially available cleaner Light deposits Use a soft cloth with soap and...

Page 18: ...support the glass at all times 3 Verify that the top two glass latches are engaged by vi sually verifying that glass latches have engaged both left and right tabs on the glass frame 4 Verify the bott...

Page 19: ...l are sharp and should be avoided Remove all foreign objects Verify unobstructed air circulation Decorative Fronts Surrounds Frequency Annually By Homeowner Tools needed Protective gloves stable work...

Page 20: ...f the main gas valve opening Inspect for lifting or other flame problems Verify air shutter setting is correct See Installation Manual for required air shutter setting Verify air shutter is clear of d...

Page 21: ...o see the pilot flame burn continually In an intermittent pilot ignition system IPI the pilot flame should turn off when appliance is turned off Some optional control systems available with IPI models...

Page 22: ...laced in the path of an air draft or vent Move the remote away from the direct path of air flow The remote acts as the thermostat Flame Modulation The control system is designed to automatically adjus...

Page 23: ...nnections or electrical shorts in wiring from module to pilot assembly Verify wire insulation is not dam aged Verify wires are not grounding out to chassis pilot burn er or any other metal object Repl...

Page 24: ...main valve solenoid Check main valve solenoid resistance nominal is 60 ohms If open or shorted replace valve Verify valve inlet pressure is correct for gas type Pilot and main do not light ECM goes i...

Page 25: ...ces sories with this appliance Using non listed accessories could result in a safety hazard and will void the warranty Remote Controls Wall Controls and Wall Switches After a qualified service technic...

Page 26: ...al number when requesting service parts from your dealer or distributor Stocked at depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Non Combustible Support 2492 104 2 Top Fill 2492 135 3 Non Combustible...

Page 27: ...170 Y 8 3 Grommet SRV2118 420 8 4 Burner Support Left and Right 1 Set 2491 169 8 5 Gasket 2025 407 8 6 Bulkhead W Flex Tube 4021 428 Y 8 7 Valve Bracket 2491 153 8 8 Flex Ball Valve Assembly 12 SRV30...

Page 28: ...ial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Bronze Media Qty 3 req 2413 850 Exhaust Restrictor 530 299 Gasket Assemb...

Page 29: ...g service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER 1 Header Heat Shield 2118 120 2 Non Combustible Support 2491 104 3 Top Fill 2491 135 4 Non Combus...

Page 30: ...e 2106 170 Y 9 3 Grommet SRV2118 420 9 4 Burner Support Left and Right 1 Set 2491 169 9 5 Gasket 2025 407 9 6 Bulkhead W Flex Tube 4021 428 Y 9 7 Valve Bracket 2491 153 9 8 Flex Ball Valve Assembly 12...

Page 31: ...serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Bronze Media Qty 3 req 2413 850 Exhaust Restrictor 530 299 Gasket As...

Page 32: ...________________________ ________________________________________________________________________________ DO NOT DISCARD THIS MANUAL NOTICE Leave this manual with party responsible for use and operati...

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