Printed in China/Designed in the U.S.
v1. 11/2021
Warranty Information
90-Day Limited Warranty
Territory: United States/Canada
LIMITED WARRANTY TO ORIGINAL CONSUMER
This product as supplied and distributed new by an authorized retailer is warranted by
Southern Telecom, Inc. to the original consumer purchaser against defects in materials
and workmanship (“Warranty”) as follows:
To obtain warranty service:
• Visit our customer support portal:
www.customersupport123.com
• Select the brand and model of your device
• Select “Service Request” and fill out the form to begin your inquiry
• Exchanges require dated proof of purchase from an authorized retailer
Your product will be repaired or replaced, at our option, for the same or similar model of
equal value if examination by the service center determines this product is defective.
Products received damaged as a result of shipping will require you to file a claim with
the carrier.
Warranty service not provided
This warranty does not cover damage resulting from accident, misuse, abuse, improper
installation or operation, lack of reasonable care, unauthorized modification including
software modifications such as the installation of custom firmware. This warranty is
voided in the event any unauthorized person opens, alters or repairs this product. All
products being returned to the authorized service center for repair must be suitably
packaged.
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, OTHER THAN THOSE EXPRESSLY DESCRIBED ABOVE SHALL
APPLY. DISTRIBUTOR FURTHER DISCLAIMS ALL WARRANTIES AFTER THE EXPRESS
WARRANTY PERIOD STATED ABOVE. NO OTHER EXPRESS WARRANTY OR
GUARANTY GIVEN BY ANY PERSON, FIRM OR ENTITY WITH RESPECT TO THE
PRODUCT SHALL BE BINDING ON DISTRIBUTOR. REPAIR, REPLACEMENT, OR
REFUND OF THE ORIGINAL PURCHASE PRICE - AT DISTRIBUTOR’S SOLE DISCRETION
- ARE THE EXCLUSIVE REMEDIES OF THE CONSUMER. IN NO EVENT WILL
DISTRIBUTOR OR ITS MANUFACTURERS BE LIABLE FOR ANY INCIDENTAL, DIRECT,
INDIRECT, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (SUCH AS, BUT NOT
LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS, SAVINGS, DATA OR
RECORDS) CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT.
EXCEPT AS STATED HEREIN, NO OTHER WARRANTIES SHALL APPLY.
NOTWITHSTANDING THE FOREGOING, CONSUMER’S RECOVERY AGAINST
DISTRIBUTOR SHALL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT SOLD
BY DISTRIBUTOR. THIS WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN
THE ORIGINAL CONSUMER WHO PURCHASED THE PRODUCT AND IS NOT
TRANSFERABLE.
Some countries, states or provinces do not allow the exclusion or limitation of incidental
or consequential damages or allow limitations on warranties, so limitation or exclusions
may not apply to you. This warranty gives you specific legal rights, and you may have
other rights that vary from state to state or province to province. Contact your
authorized retailer to determine if another warranty applies.
All product names, trademarks, and registered trademarks are property of their
respective owners. All company, product, and service names used in this document are
for identification purposes only. Use of these names, trademarks, and brands does not
imply endorsement.
