4 - Operation and Maintenance
DynaFlex II PED| PIN Entry Device | PCI PTS POI v6.2 Security Policy
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4.6
Privacy Shield
DynaFlex II PED has no privacy shield, therefore merchants must provide cardholders with the necessary
privacy and guidance to enter PIN(s) safely and securely. One method is to include guidance messages
and logos for the cardholder as part of a customer display driven by the host software. The figure below
shows an example of a safe PIN entry logo that the host could display for the customer prior to, or in
conjunction with, the PIN entry prompt message.
Figure 4-3 - Safe PIN Entry Logo example
Attendants should be trained to assist cardholders in ensuring that others are not looking while they are
entering their PINs. The following table shows the combinations of PIN privacy methods that must be put
in place when installing the device to protect the cardholder’s PIN during PIN entry.
Table 4-1 - Observation Corridors
Method
Observation Corridors
Cashier
Customer Queue
Customer
Elsewhere
On-Site Cameras
Remote
Cameras
Desktop
Position device
facing away from
the cashier. Use
signage to block
cashier’s view
Position device
in front of
customer and the
next in the queue.
Customer’s b
ack
to the queue
Use body to
block the view of
other customers
Do not
install within
view of
cameras
Do not
install within
view of
cameras
Mobile
(handheld)
Hold device
facing away from
the cashier. Use
body to block
cashier’s view
Use body to
block the view of
other customers.
Customer’s back
to the queue
Use body to
block the view of
other customers
Do not
operate within
view of
cameras
Do not
operate within
view of
cameras
Mounted
Mount device
facing away from
the cashier. Use
signage to block
cashier’s view
Use body to
block the view of
other customers.
Customer’s back
to the queue
Use body to
block the view of
other customers
Do not
install within
view of
cameras
Do not
install within
view of
cameras
