030104 QRG-
© 2004 First Data Merchant Services
sm
Corporation. All rights reserved. All trademarks and
service marks referenced in this material are the property of their respective owners.
NOTE: SOME PROMPTS MAY VARY BASE ON THE TERMINAL SETUP
FINE DINING SALE (Swipe or Manually Keyed)
Use this function to authorize and capture
transactions for settlement. If the magnetic stripe is unreadable and the card is manually
keyed, you must obtain a card imprint on the sales slip using a manual imprinter as verification
that the card is present.
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Swipe Card or Press
Sale
DINE OPEN TAB
↓
↓
Press
×
under DINE
SALE
ENTER ACCOUNT #
Swipe card or manually key card number and press
Enter
VS SALE
ENTER LAST 4 DIGITS
Key the last 4 digits of the cardholder’s credit card number
and press
Enter
VS SALE
ENTER EXP DATE MM/YY
Key expiration date and press
Enter
VS SALE
IMPRINT CARD NOW!
Press
Enter
. If available, always imprint card as proof that
it was present
VS SALE
ENTER BASE AMOUNT
Key amount and press
Enter
VS SALE
ENTER TIP AMOUNT
Key tip amount and press
Enter
TOTAL $0.00
IS THIS CORRECT?
Verify total amount and press
Enter
VS SALE
ENTER TICKET #
Key ticket number and press
Enter
VS SALE
ENTER SERVER ID #
Key server number and press
Enter
VS SALE
TEAR NOW PRESS ENTER
On approval, tear slip and have customer sign the receipt.
Press
Enter
for customer copy. If CALL VOICE
CENTER is displayed, call for voice authorization and press
Enter
. Enter the transaction as an Offline Sale.
VS SALE
AP 000000 XXX #000
Press
Clear
to return to the idle prompt
REFUND
Use this function to issue a credit to the cardholder’s account for goods or services.
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Press
Return
RETURN
ENTER ACCOUNT #
Swipe card or manually key card number and press
Enter
VS RETURN
ENTER EXP DATE MM/YY
Key expiration date and press
Enter
VS RETURN
ENTER BASE AMOUNT
Key amount and press
Enter
VS RETURN
TEAR NOW PRESS ENTER
Tear slip and have customer sign the receipt. Press
Enter
for customer copy.
VS RETURN
ACCEPTED SEQ 000
Press
Clear
to return to the idle prompt
DEBIT SALE (with Cash Back)
Use this function to authorize and capture debit transactions
for settlement.
Debit cards can’t be manually keyed in they have to be swiped.
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Swipe Card orPress
ATM/Debit
DEBIT
SWIPE CARD
Swipe Debit card
DB DEBIT
ENTER BASE AMOUNT
Key amount and press
Enter
DB DEBIT
ENTER CASH BACK AMT
Key cash back amount and press
Enter
TOTAL $0.00 IS
THIS CORRECT?
Verify total amount and press
Enter
DB DEBIT
WAITING FOR PIN
Instruct the customer to enter PIN via the PIN Pad and
press
Enter
.
Do not ask the customer for the PIN.
VS DEBIT
TEAR NOW PRESS ENTER
On approval, tear slip and press
Enter
for customer
copy..
VS DEBIT
AP 000000 SEQ 000
Press
Clear
to return to the idle prompt
OFFLINE SALE
Use this function to capture transactions when voice approval has been
obtained. Sometimes referred to as a forced transaction
.
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Press
---
minus sign
MUST AUTHORIZE FIRST
ENTER ACCOUNT #
Swipe card or manually key card number and press
Enter
VS OFFLINE
ENTER EXP DATE MM/YY
Key expiration date and press
Enter
VS OFFLINE
ENTER BASE AMOUNT
Key amount and press
Enter
VS OFFLINE
ENTER APPROVAL CODE
Key authorization number that was obtained by the voice
authorization center and press
Enter
VS OFFLINE
TEAR NOW PRESS ENTER
Tear slip and have customer sign the receipt. Press
Enter
for customer copy.
VS OFFLINE
ACCEPTED SEQ 000
Press
Clear
to return to the idle prompt
TIP ADJUSTMENT
Use this function to add the tip amount to a transaction that is in the
current batch.
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Press
+
plus sign
EDIT TAB TIP
↓
↓
↓
Press
×
under TIP
INV SEQ SVR
↓
↓
↓
Press
×
under appropriate option
ADD TIP
ENTER TICKET #
Key requested information (i.e. Ticket Number) and press
Enter
AP 000000 $0.00
ENTER TIP AMOUNT
Key tip amount and press
Enter
INV SEQ SVR
↓
↓
↓
Transaction Accepted. Press
Clear
to return to the idle
prompt
VOID
Use this function to delete a transaction that is in the current batch.
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Press
VOID
CARD CHECK
↓
↓
Press
×
under CARD
INV SEQ PAN
↓
↓
↓
Press
×
under appropriate option
VOID
ENTER TICKET #
Key requested information (i.e. Ticket Number) and press
Enter
VOID INV 0000000000?
0000000000000000
Verify the transaction and press
Enter
VS SALE
TEAR NOW PRESS ENTER
Tear slip and press
Enter
for customer copy..
INV SEQ PAN
↓
↓
↓
Press
Clear
to return to the idle prompt.
OPEN TAB
Use this function to authorize an open tab amount. Open tabs must be
closed before settlement.
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Press
Sale
DINE OPEN TAB
↓
↓
Press
×
under OPEN TAB
OPEN TAB
ENTER ACCOUNT #
Swipe card or manually key card number and press
Enter
VS OPEN TAB
ENTER EXP DATE MM/YY
Key expiration date and press
Enter
VS OPEN TAB
ENTER TAB AMOUNT
Key tab amount and press
Enter
VS OPEN TAB
TEAR NOW PRESS ENTER
Tear slip and have customer sign the receipt. Press
Enter
for customer copy.
VS OPEN TAB
AP XXXXXXX SEQ XXX
Press
Clear
to return to the idle prompt.
REPRINT TRANSACTION
Use this function to reprint any transaction in the current ,
unsettled batch.
SWIPE CARD FOR SALE
MM-DD-YY DAY HH:MM
Press
÷
division sign
TOTALS TRAN DETAIL
↓
↓
↓
Press
×
under TRAN
INV SEQ LAST
↓
↓
↓
Press
×
under appropriate option
REPRINT
ENTER TICKET #
Key requested information (i.e. Ticket Number) and
press
Enter
000: INV 0000000000
REPRINT? $0.00
Verify displayed transaction and press
Enter
VS SALE
TEAR NOW PRESS ENTER
Tear slip and press
Enter
for customer copy..
INV SEQ PAN
↓
↓
↓
Press
Clear
to return to the idle prompt.
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