©
2017 Sensata Technologies
Page 52
Appendix E – Warranty & Service
E-2 How to Receive Repair Service
If your product requires warranty service or repair, contact either:
• An Authorized Service Center, listed at: (
www.SensataPower.com
), or
• Sensata Technologies at: Telephone: 425-353-8833
Fax: 425-353-8390
Email: [email protected]
If returning the product directly to Sensata for repair, you must:
1. Return the unit in the original, or equivalent, shipping container.
2. Receive a Return Materials Authorization (RMA) number from the factory prior to the return
of the product to Sensata for repair.
3. Place RMA numbers clearly on the shipping container or on the packing slip.
When sending your product for service, please ensure it is properly packaged.
Damage due to
inadequate packaging is not covered under warranty.
We recommend sending the product
by traceable or insured service.
