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©
2017 Sensata Technologies
Appendix E – Warranty & Service
Appendix E – Warranty & Service
E-1 Limited
Warranty
Sensata Technologies warrants this ME Series inverter/charger to be free from defects in material
and workmanship that result in product failure during normal usage, according to the following
terms and conditions:
1. The limited warranty for the product extends for 36 months beginning from the product’s
original date of purchase.
2. The limited warranty extends to the original purchaser of the product and is not assignable or
transferable to any subsequent purchaser.
3. During the limited warranty period, Sensata will repair or replace at our option any defective
parts, or any parts that will not properly operate for their intended use, with factory new or
remanufactured replacement items if such repair or replacement is needed because of product
malfunction or failure during normal usage. The limited warranty does not cover defects in
appearance—cosmetic or decorative—structural parts, or any non-operative parts. Sensata’s
limit of liability under this warranty shall be the actual cash value of the product at the time
the original purchaser returns the product for repair, determined by the price paid by the
original purchaser. Sensata Technologies shall not be liable for any other losses or damages.
4. Upon request from Sensata, the original purchaser must prove the product’s original date of
purchase by a dated bill of sale, itemized receipt.
5. The original purchaser shall return the product prepaid to Sensata, or to one of Sensata’s
Authorized Service Centers (ASC). After the completion of service under this limited warranty,
the product will be returned prepaid to the original purchaser via a non-expedited surface
freight within the contiguous U.S. and Canada; this excludes Alaska and Hawaii.
6. If Sensata repairs or replaces a product, its warranty continues for the remaining portion of
the original warranty period or 90 days from the date of the return shipment to the original
purchaser, whichever is greater. All replaced products and parts removed from the repaired
products become the property of Sensata Technologies.
7. This limited warranty is voided if:
• the product has been modi
fi
ed without authorization
• the serial number has been altered or removed
• the product has been damaged from abuse, neglect, accident, high voltage or corrosion
• the product was not installed and operated according to the owner's manual
BEFORE RETURNING ANY UNIT,
A RETURN MATERIAL AUTHORIZATION (RMA) NUMBER IS REQUIRED
