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Remote Control and Optimum Control Models
Symptom Cause Remedy
Main burner will not
come on when
required even though
the drive motor is
heard to be operating
Ignition knob incorrectly set
Set the ignition knob at the
9 o’clock position.
Motor not functioning
when buttons are
pressed
a) Flat hand set battery
(Remote Control)
Replace battery (1 X PP3)
b) Flat batteries in receiver
unit (Remote Control)
Replace all 4 AA batteries
c) Flat batteries in battery
holder (Optimum Control)
Replace all 4 AA batteries
Remote Control will
turn fire off but will
not turn on
Incorrect hand set operation
Ensure two buttons are
pressed to turn on
NOTE:
If any part of the pilot assembly (i.e. thermocouple, electrode, jet or
burner) becomes faulty the whole pilot assembly will need changing.
NOTE:
For any spare parts that are required, please contact either your supplier
or the manufacturer directly. You will need the model name i.e. Model Number,
the gas type, the type of control and serial number.
Only approved parts should be used.
