Troubleshooting
Resilience D Installation guide. © 2016, all rights reserved
P a g e
|
38
TROUBLESHOOTING
NOTE: Evaluating the possible causes for each problem from top to bottom (first to last) will void extra labor.
Problem
Possible Causes
What to do
Chlorine level is low
System is turned off
Turn the system on to the desired setting
Output level is set too low in
relation to chlorination demand
(e.g. higher number of bathers,
warmer weather, increased
debris in pool)
Set the output bar to higher setting and/or
increase pump operation time
Low salinity
Check the salinity level (see the "salinity
readout" chapter, page 24)
Pump operation time is too
short
Run the pump at least eight hours per day
(1.5 turnovers of all the pool water) or more
if necessary
Low stabilizer (cyanuric acid)
Check water chemistry; stabilizer should be
60-80 ppm. If low, add stabilizer (see
"Understanding the Chemistry" chapter,
page 35)
High phosphate levels
Check phosphate levels at your local
professional and reduce to below 100 ppb
Chemical imbalance
Check other chemistry and balance
chemicals (see "Understanding the
Chemistry" chapter, page 35)
Green Pool
Chemical imbalance
See "chlorine level low" above
LCD is totally OFF –
No power
System is turned off
Turn the system on to the desired setting
Breaker activated
Check the breaker leading to the pool
control
Power wires cut, disconnected
or incorrectly wired
Check for correct wiring (see pages 14-15)
Other malfunctions in control
box
Contact customer service
Flow icon turn on and
off
Normal at initial start-up or if air
bubbles are in the pipes
In rare instances bad contacts in
the flow sensor might cause this
Wait a few minutes for air to release. If
continuous, check plumbing to see if air
enters the system in any way
Replace flow sensor with a new one
