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MagCore Plus II, Troubleshooting Manual

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MagCore Plus II Troubleshooting Manual Download Page 56

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www.rbcbioscience.com

Encoders

Only X, Y and V motors have encoders: 

!!! Turn on the power and do the Motor JOG Test again to make sure the two values, 

Motor Encoder and Pulse, are the same or +-10.

Cleaning Encoder Disc

Y motor encoder

V motor encoder

X motor encoder

Remover the cover of 

encoder (counterclock 

wise rotation)

Use napkin to clean 

the dust (without any 

detergent or EtOH)

Be careful not to scratch 

the discs and make sure 

no dust is left on it.

Put the cover back and 

connect the cable.

Summary of Contents for Plus II

Page 1: ...MagCore PlusII Troubleshootingguide Ver 2020 1230 www rbcbioscience com...

Page 2: ...RBCBioscienceCorp TEL 886 2 8912 1200 FAX 886 2 8912 1300 3F No 132 Ln 235 BaoqiaoRd XindianDist NewTaipeiCity23145 TAIWAN http www rbcbioscience com...

Page 3: ...insideandclosethedoor 3 Turnthemachineon Itwillrunautomaticinitialization letitrunandwhen machinestopsmakingnoiseandnothingmovesinside gotoMaintenance andrunpistontest Notice Iftheproblemyouareexperie...

Page 4: ...ringPipetting 14 CleaningPistons 14 V AxisImmobilization 17 DetachingHousing 18 ToolsList 18 Procedure 18 Non ResponsiveHMI 21 ReplacingHMIFrame 21 ReplacingTouchPanelScreenPad 25 CalibratingHMIScreen...

Page 5: ...AxisInspection 49 NoiseduringtheRackMovement 49 Rusting 50 RackImmobilization 50 Motors 51 MotorTest 51 DirectionstoRuntheTest 52 DirectionstoStoptheTest 52 JogTest 53 Sensors 53 Encoders 54 CleaningE...

Page 6: ...ed with a polarized alternating currentplug Thisplugwillfitintothepoweroutletinonewayonly Thisis asafetyfeature Ifyouareunabletoinserttheplugfullyintotheoutlet tryreversingthe plug Iftheplugshouldstil...

Page 7: ...00 l 400 l 1 200 l ViralNucleicAcid DNA RNA200 l 400 l 1 200 l FFPEGenomicDNA FFPETotalRNA ForensicDNA PlasmaandCirculatingCell FreeDNA 1 200 l 4 000 l TissueGenomicDNA PlantGenomic DNA BacterialDNA W...

Page 8: ...6 www rbcbioscience com PCBConfiguration...

Page 9: ...rive A X3 Y3 V Motor Drive B X4 V Motor Encoder Signal A Y4 X Motor Drive A X5 V Motor Encoder Signal B Y5 X Motor Drive B X6 V Home Sensor Signal Y6 X7 UP Sensor Signal Y7 X8 Y8 X9 Y9 X10 X Motor Enc...

Page 10: ...T RackX1 2 CartridgeRackX1 3 PowerCableX2 EuropestandardandU S Astandard 4 GreaseX1 5 3mmO RingsX16 6 5mmO RingsX16 7 EmptyCartridgeX10 8 SampleTube ElutionTubeX20 9 PipetteTipX20 10 WasteBoxX1 11 Bar...

Page 11: ...atotalof14screws Then takeoffthecover OpentheFrontDoor ForRestrictedPerson Installation A B C AccessoryBox Cushioning Material Removecushioningmaterial andtakeoutaccessorybox Removethe pulloutthe Rem...

Page 12: ...utwardmanually thencuto andremovethetwocableties 2 Pulloutthetouchpanelandtightenscrew aftertouchpaneliserected 3 ersonnelUse C D Removethebracketsandcabletiesthen pulloutthetouchpanel Removethetwobra...

Page 13: ...neinitializesthevaluesarebeingwrittenintoPLC Youwillhave todothisonceandtheywillstayinthememory Tap Maintenance nextpage Advanced Password 1688 Gotopage Teachposition andfollowthestepsbelowtocalibrate...

Page 14: ...attheW4inthepositions1and16ontheT rack 2 RunW4pistontestandobservethedistancebetweenrealpositionandcorrect position 3 Xposition 1mm 92Pulse Direction Inward Xaxismovesinward pistonswillbeoutward minus...

Page 15: ...er Value Upload V_200 Position Load Define 10ul POS 100ul POS 55ul POS 45ul POS Input Pulse Maintenance Teaching Position Back 7 8 9 0 0 0 4 5 6 1 2 3 07 13 2020 09 25 32 Clear Enter 31053 12399 12399...

Page 16: ...hismeansthegreaseonthepistonsworeoff Lubricatetherodsinsidethepistons Iflubricatingthepistondoesnothelp replacethepiston youcansenduspistonsfor maintenanceorinstallnewones 1 Takeoutcartridgerack moveV...

Page 17: ...15 MagCore PlusII 3 Thereisaholeonthemetalrod fixthemetalrodwithahexkey thenunscrewthe upperscrew 4 MovetheVaxistohighestpositionmanuallyorbyJOGmode...

Page 18: ...rsidewitha cottonswab butdonotscrewthecapandnut anddonotdisassemblethepiston orthetensilestrengthmightbealteredandloseaccuracy 6 Followthereversedstepstoinstallpistons pushthemetalsheetinwardgentlyand...

Page 19: ...etorunjog testforV axisormoveitmanually thisindicatesthattheX ringsinsidethepistons havewornoff DonottrytoexchangeX rings openingthepistonwillchangeitstensilestrength andpipettingwillloseaccuracy Repl...

Page 20: ...ng ToolsList Procedure 1 Hexwrench 3mmand4mm 2 Philipsscrewdriver 1 Turnoffthepowerandunplugthepowercable 2 Unscrewthe8screwsmarkedwithredcircles loosenthe2screwsmarkedwith greencircles noneedtotakeou...

Page 21: ...screwthe4screws markedwithredcircles withhexwrench 4 Pushtherackbase Xaxis allthewayinside loosenthe2screwsonthepowercord socketstand noneedtotakeoutthetwoscrews markedwithredcircles then pushthepower...

Page 22: ...20 www rbcbioscience com 5 Seethepicturebelow putyourthumbsonthebase blackpart puttheotherfour fingersonthewhitebarandholdit thenpullthewhitebargentlyanddisassemble thehousing...

Page 23: ...21 MagCore PlusII OnlyforP26R0001xxxxx P26R0069xxxxx 1 Removethehousing 2 Unscrewthescrewmarkedwithredcircle Non ResponsiveHMI Replacing HMI Frame...

Page 24: ...nce com 3 CutoffthecabletieonLEDcable loosenthescrewsonsockets3and4 unplugall thecablesonHMI 4 Unscrewthethreescrewsonthetopoftheframe markedwithredcircles holdthe frameduringunscrewingthelastscrew th...

Page 25: ...acrylicboard LEDstrip andallthecomponentsmarkedwithred circles thetwometalsheetsmarkedwithgreenarrows 6 Installthefixingplatesonthefourpositionsmarkedwithredcircles installHMI acrylicboard LEDstripand...

Page 26: ...one washeroneachsideofthescrewhole markedwithredarrows thetightnessof thescrew markedwithagreenarrow isrelatedwiththesmoothnessofthetouch screenpanelmovement pushandpullthepanelfortestingandtightenth...

Page 27: ...MI youcantakeaphotoasarecordbeforeunplugging theconnectors 3 Removethenutsatthefourcorners markedwithredcircles andthetwometal sheets markedwithredarrows screwgentlyorthethreadrodmightbebroken thendet...

Page 28: ...4 Removethefilmonthenewpad pasteitontheframe theinnersideislarger do notscrewthefourinnernutsbehindthemetalsheets markedwithredarrows 5 Followthereversedstepstorestorethemachine installHMI plugthefive...

Page 29: ...airtargetasitappears atfourcornersandinthecenter 3 Tap Ok 1 Removethehousingandopenthedoor 2 Loosen3screwsonthetopofthemainframe Pleasenotice thescrewheadsare locatedundertheframe toloosenthemreachfro...

Page 30: ...hegapbetweenHMIframeandthedoor bypushingHMIframeforward orbackward 4 ToadjustHMIframeangleloosen3screwsonthesideofthemainframe 5 Pushtheholderforward backward 6 TightenloosescrewstofixHMIframeandholde...

Page 31: ...29 MagCore PlusII 1 Detachthehousing 2 Unscrewthescrewmarkedwithredarrow 3 Unscrewthetwoscrewsanddetachthemetalbar thetrack Replacing Touch Panel Sliding Component...

Page 32: ...allcartridgerackproperlyputitinsidebyslidingallthewayintothemachine Therearemagnetsatthebackoftheaxis theyhelptofixtherackintheright position Youwillhearaclicksoundwhentherackisintherightposition 2 If...

Page 33: ...djustthepositionofthe metalplatesonthecartridgerackbyloosening2screwsandmovingtheplate forwardorbackward 3 Iftheproblemremains adjustXhomesensorblockplate asshowninthepicture below Loosen2screws circl...

Page 34: ...dingdoorandfindthetwoscrewsatthebackoftheinstrument markedwithredcircles looseneachoneofthetwoscrewswithahexkey 2 5mm donotloosentwoscrewsatonce 3 Shiftthedoorleftwardorrightwardalittlebit closeandope...

Page 35: ...on 5 Unscrew2screws screw1andscrew2onthetopoftheswitchanddisconnectthe wires 6 Thereisarodontopofthedooralignedwiththeswitch Itshouldtouchtheswitch Loosenscrew3andscrew4 movetheswitchbackandforthuntil...

Page 36: ...34 www rbcbioscience com AxisMisplacement AxisDirections...

Page 37: ...hifted Inthiscasepistonmodulewillbeshiftedsideways tothefrontortotheback Tocheckforthismisalignmentfollowthestepsbelow Foraxistiltedtotheside 1 Putcartridgerackandtipsinsideandlowerthepistonsuntilthey...

Page 38: ...oftheframeuntilthepistons alignwiththetips 6 Tightenthescrewsback Fortheaxistiltedforwardorbackward Allthepistons alignonone line Pistonismisaligned backwards Pistoniscentered Pistonismisaligned forwa...

Page 39: ...wsonbothsidesofthemachine AfterthescrewsareloosenedY axisframecanbemovedbackwardandforward 4 PutthetipsintotheT rackandadjustthepositionoftheframeuntilpistonsalign withtips Tightenthescrewsback 5 Cali...

Page 40: ...eis anythingobstructingaxismovement removeit cleanandlubricatetherails Do XaxisJOGtest ifthedifferencebetweenencodervalueandpulseissmall then checkthemotorandencoder ifthedifferencebetweenencodervalue...

Page 41: ...d black greenyellow TheorderofVaxisencoderisred black yellow green Checkiftheorderofthefourcablesiscorrect I O IN I O OUT X0 Y Motor Encoder Signal A Y0 Y Motor Drive A X1 Y Motor Encoder Signal B Yl...

Page 42: ...le X ECD X HOME Xmotorlinewith cable V ECD V HOME Vmotorline Turnonthepower checkifXaxisishomingnormallyduringinitialization Ifitis X motorandmotorlinehavenoproblem themostlikelycauseisthemalfunctiono...

Page 43: ...n I O IN I O OUT X0 Y Motor Encoder Signal A Y0 Y Motor Drive A X1 Y Motor Encoder Signal B Yl Y Motor Drive B X2 Y Home Sensor Signal Y2 V Motor Drive A X3 Y3 V Motor Drive B X4 V Motor Encoder Signa...

Page 44: ...order yellow white blue 2 IftheLEDisstilloff changethecable 3 IfLEDdoesnotreacttotheobjects nexttothesensor changethecable INFO Wrong Correct Maintenance IO Check Back X00YMotorACMDPulse X01YMotorBCMD...

Page 45: ...acorrespondingpartofPCBisnotworking Checkheatdissipatorsandfuses Fuseonthepictureabovecutsoffthepartoftheboardthatisresponsiblefor sensorsandencoders Checkifthisfuseisworking Ifanythingfromaboveisnotw...

Page 46: ...heymatch Iftheydon t PLCresponsetimeisslowand youmayneedtoreplaceit Checkwireconnections cableCBL 0032 makesuregreenandpurplelinesarenot loose MakesureCBL C006ispluggedcorrectly Thesameprocedureapplie...

Page 47: ...withtheholesintheheatingrodand don tgoinsidethem heatingrodwillpushcartridgesupandtheywillbend stuckor break Topreventthisfromhappeningalwayspushthecartridgeracktotheinnermost Ifthegapatthebackremains...

Page 48: ...duledothe following Unplugit releasethecablesandswitchthem Fixthembackintheconnector PlugthecablebackintothePCB Nowthemotorwillmoveintheoppositedirectionandreleasethecartridges 3 Turnthemachineonandgo...

Page 49: ...nsidethemachine makesurethatallthecartridgesareproperlyplaced andrunM motortest cartridgesshouldnotmove 1 IfM axishasaproblemandisnotproperlyalignedwithX axisheatingmodulewill pushthecartridgesup Toch...

Page 50: ...atingwellsofthecartridgesareproperlyalignedwiththeholesof theheatingmodule andnothingislooseanywherealongtheM axis 3 Ifthedistanceisnotthesameontwosides loosen4screws 4 Adjustthedistancebetweenheating...

Page 51: ...atmoveX axisbelt Themotor Turnoffthemachineandtrytorotatetheaxistocheckifitisstuck X axismovement Switchoffthemachine pushandpulltheaxistoseeifitmovedsmoothly Iftheproblemremainscontactyourlocalengine...

Page 52: ...eontherailwith90 alcoholwithasoftcloth Usegreasetolubricatetheslidersandtherailifneeded RunUVsterilization Ifreagentsarespilledandleftinsidethemachineandontherails itwillbetakeninside theslidersasmach...

Page 53: ...houldbestoppedmanually Motortesthelpstoassurethatallthemoving responsibleformovementpartsofthe axisandmotorsareinagoodconditionandarefunctioningproperly Motors Ymotorcable Y motor V motor M DCmotor X...

Page 54: ...V Axis Motor X Axis Motor Test Moving Continue Abort Pause Maintenance Processing Pause 07 13 2020 09 25 32 SelectMaintenancefrom theHomeScreenmenu Torunthetestpress Execute SelectMotorTest ToPause S...

Page 55: ...evaluesmatch Maintenance Motor Jog If you press JOG too much it will generate an error and encoder and pluse 10 te may be a problem 07 13 2020 09 25 32 X Axis Motor Encoder Pluse Speed 25128 25130 120...

Page 56: ...rethetwovalues MotorEncoderandPulse arethesameor 10 CleaningEncoderDisc Ymotorencoder Vmotorencoder Xmotorencoder Removerthecoverof encoder counterclock wiserotation Usenapkintoclean thedust withoutan...

Page 57: ...dministrator Back Load Speed Default Teach Position Motor JOG Test IO Check Resetting RD Use 07 13 2020 09 25 32 Maintenance IO Check Back X00YMotorACMDPulse X01YMotorBCMDPulse X02YHomeSensor X03Space...

Page 58: ...screen Theacceptabletemperaturerangeis65 10 Cor90 10 C TogetaccuratemeasurementsgotoRDmodeandruntheheatertest Highlighted numbersaretheprecisetemperatureandshouldbeveryclosetothetemperature shownbythe...

Page 59: ...doesnotreach60degreesin5 7minutesor90 degreesin10minutesdothefollowing 1 Measureheatingmoduleresistance Cutthecabletiesanddisconnectthewires Heater Test 44 C 111 F MM DD YYYY HH MM SS 6WDJH HDWLQJ 7 7...

Page 60: ...ttertoreplacethepart 2 CheckifallSSRconnectionsaretight 3 Ifconnectionsareloose tightenthemandmakesurenocablesdropoff 4 MeasurethevoltageattheSSRinput SSRoperation SSR SSRLED Heater Vin On Off Blinkin...

Page 61: ...59 MagCore PlusII Measureheatervoltage...

Page 62: ...vertercabledriverinstalled AfterSoftwareUpdate HMI PLCandProgram rewriteX YandVvaluesandspeed intothePLC ForXandYcopyexistingvalueandsaveit ForVandSpeedloaddefault valuesandsavethem oneUSBtoRS232adapt...

Page 63: ...unplugtheblackinterfacecable 2 TurntheswitchonPLC markedwithwhiteframe from Run to Stop plugthe PLC RS232connectioncableandconnectwithcomputer thenturnonthepower 3 Aftermachinepoweristurnedon open Eas...

Page 64: ...62 www rbcbioscience com 4 Clickthefolder markedwithbluecircle thenselectPLCsoftwareforupdate the filenameextensionis dvz 5 Select Local PLCCOMPort and COMPort BaudRateis9600bps thenclick Download...

Page 65: ...tnumberindevicemanager Goto devicemanager andcheck theRS232 usbconvertercableisthesameasthe PLCCOMPort whileupdating seebelowfigure 6 Downloadprogressbarwillbedisplayedifconnectedsuccessfully download...

Page 66: ...rdownloadiscompleted turnoffthepower turntheswitchonPLC marked withwhiteframe from Stop to Run unplugthePLC RS232connectioncable thecablelinkedwithcomputer andplugtheoriginalinterfacecable 8 Goto Syst...

Page 67: ...USBdrivetothe USBport thenHMIsoftwareupdateinterfacewillopenautomaticallyafterUSB flashdriveisdetected tap Download FormatUSBFlashDrivetoFAT32 USBFlashDriveavailablecapacities 32GB 2 Passwordis111111...

Page 68: ...filenameis PLUSII HMI 6numbers cxob filenameextensionis cxob the6numbersissoftware version 4 Tap Download thenreboot unplugUSBflashdriveandgotohomepage 5 Goto SystemStatus andchecktheHMIversion Setup...

Page 69: ...67 MagCore PlusII 1 DownloadthelatestversionofprogramfromRBCwebsite unzipthefileon computer Thereare3emfilesinthefolder usethenotepadtoopenthefileem2 typethe machine sS Nandonespace Program...

Page 70: ...atus Systemteachingdatasheet 2 Copythe3files em0 1 2 totherootdirectoryofaFAT32formattedUSBFlash Drive USBFlashDriveavailablecapacities 32GB 3 Tap Maintenance nextpage insertUSB 4 Tap Close whenyousee...

Page 71: ...conds 7 Tap confirmation DUQLQJ Execute Cancel 07 13 2020 09 25 32 Program Update DUQLQJ Execute Cancel 07 13 2020 09 25 32 Program Update Do not turn off power during update Please Wait a moment Comp...

Page 72: ...70 www rbcbioscience com 8 GotopageSystemStatusandchecktheProgramVer...

Page 73: ...heUPsensor 4 CheckconnectionbetweenPCBandPLCCBL_0032 checkX13onPLC 5 CheckmotorconnectiontoPCB DCMOTOR 6 CheckmotorconnectiontoPLC CBL_0034 Y10 orange 7 CheckifthereisanyobstructionpreventingM axisfro...

Page 74: ...on 10 Y_HomeSensorFail NoresponsefromY Homesensor 1 CheckPLCX00terminal makesurethecable CBL 0031 isnotloose 2 Checkmotorconnectiontopower PCBandPLC 3 Checkencodercable YECD 4 CheckhomesensorcableS002...

Page 75: ...cables M005 M006 if connections are loose or cables are damaged motor will losepowerandtriggeranerror 4 Manually check if V axis can move well Switch the machine off and push pull liquid handling mod...

Page 76: ...s to be replaced 5 ReplacePCB 18 X_Encodernochange NosignalresponsefromtheEncoder 1 CheckPLCX10terminal makesurethecable CBL 0032 isnotloose 2 Checkifencoderisfunctioningproperly 3 Cleanencoderdisc 4...

Page 77: ...shorshaketoohard itmaymessthecalibrationup Wesuggesttouseasoftclothandalotofwaterandgrease Tocleanthebearingsusegreaseguntoinjectthegreaseinsidetheslider Makesurethecablesandconnectorsarenotgettingwet...

Page 78: ...samesizeasthecartridge 3 Liquidinsidethepiston Badtipfilter Cleanthepistonsfollowingthedirectionsforcleaningthepistons Sample Pretreatmentissue 1 Replacethepistons Sendpistonsformaintenance 2 FollowRB...

Page 79: ...istanceoftheheaterswitch 4 CheckifthereisvoltageattheinputandoutputterminalsofSSR 5 Check Pick IC go to the System Status Pick IC If the number is 0279 Pick IC is functioning properly ifitis0000PickIC...

Page 80: ...anuallyswitchULlightoff 13 Tipspickuptubes Instrumentcalibrationisoff 1 CheckifpistontipsarecenteredwiththewellsoftheT rack 2 CalibrateY axisand orX axis 14 HMIshowsRBClogo butdoesnotloadfurther 1 Che...

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