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10

Frequently Asked Questions (FAQs)

Do I need a MADRIX

®

 NEO and a MADRIX

®

 KEY?

No. The MADRIX

®

 3 Software license for 512 DMX channels data output is 

already included and activated automatically when connected to MADRIX

®

. A 

MADRIX

®

 KEY is not necessary for operating the MADRIX

®

 NEO. However, you 

may connect both to your computer to use their output features together.

Is it possible to use more than one MADRIX

®

 NEO?

Yes. Up to 60 NEOs can be connected to a USB host controller and used at the 
same time. Please connect every NEO to an active USB 2.0 port or use a 
USB 2.0 hub with a power supply.

Does the MADRIX

®

 NEO work in stand-alone mode?

No. The NEO needs to be connected to a computer and works in live mode.

Can I use a mobile computer instead of a desktop computer?

Yes. Mobile computers, such as laptops or notebooks, may be used to run 
the MADRIX

®

 Software. Please pay attention to the system requirements and 

adjust the power saving options of your operating system.

Can I use other software apart from MADRIX

®

 to control lights?

No. The recommended software is MADRIX

®

.

Can I use this interface to control lasers, moving heads, or scanners?

No. The MADRIX

®

 Software is not designed for such an area of application.

What does the blinking LED on the interface mean?

Please read the chapter ‘Description Of Status LED Codes’ on page 8.

Can I repair the MADRIX

®

 NEO myself?

No. Do not attempt any repairs. Any attempt will void your warranty (see p.3)! 

What can I do if my unit does not work anymore? 

Please contact your dealer or supplier if the device seems to be defective. 

Summary of Contents for NEO

Page 1: ...NEO USB 2 0 DMX512 Interface Including LED Lighting Control Software MADRIX...

Page 2: ...using MADRIX NEO Make sure that you fully understand all information This MADRIX NEO Quick Start Guide is written in English Developed and made in Germany Imprint inoage GmbH Wiener Stra e 56 01219 Dr...

Page 3: ...he product due to misuse happenings circumstances or actions that inoage GmbH does not have influence on no matter if the damages as well as consequential damages are direct or indirect whether they a...

Page 4: ...time It is recommended to always use galvanic isolation e g an opto isolator opto coupler splitter Avoid unwanted voltage on the cables at all times Do not remove any parts from the unit or connect to...

Page 5: ...complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received in...

Page 6: ...core CPU OpenGL 2 1 graphics card NVIDIA recommended 2 GB RAM 1 GB free harddisk space 1280 x 768 screen resolution sound card USB 2 0 In order to access the full range of features it is recommended t...

Page 7: ...ease choose your preferred language and confirm with OK You may abort the process at any time by clicking Cancel Fourth the Choose Components window allows you to select which components and which dri...

Page 8: ...0 port of your computer using the provided USB cable Microsoft Windows will install the interface drivers automatically When ready the status LED of the device will now fade between red and green See...

Page 9: ...vers or try using a different USB port Red Hardware Error Please contact your dealer or supplier Click Apply to confirm and then OK to close the Device Manager Data will now be sent to MADRIX NEO via...

Page 10: ...irectly contact info madrix com 2 3 1 5 4 3 2 1 5 Pin Description 3 Pin 1 Ground 2 DMX 3 DMX 4 Spare 5 Spare Using MADRIX NEO As DMX IN Interface You can use this interface to send or receive DMX data...

Page 11: ...puter and works in live mode Can I use a mobile computer instead of a desktop computer Yes Mobile computers such as laptops or notebooks may be used to run the MADRIX Software Please pay attention to...

Page 12: ......

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