made for movement Innowalk Troubleshooting Manual Download Page 7

 

Troubleshooting Guide 

Innowalk 2.gen 

 

Document code: 

T36 

Made by: 

FGB 

Date: 

25.03.21 

Revision:

 

Approved by: 

AL/KU 

Date

25.03.21 

Page: 

7 of 12 pages 

 

 

MACHINE FUNCTIONS 

Topic 

No. 

Parts to check 

Actions 

Still not 
fixed? 

Sling swinger adjustment will 

not stop at predefined 

position 

11 

End stopper screw (knee strap 
tightening position) is loose 

Check if the end stopper screw is tightened. Tighten if necessary. 

Contact 
service 
personnel 

12 

Transport hook mechanism 

Push the transport hook mechanism all the way to the front by turning the 
handle counter clock vice. The hook will distinctly click into locked position. 
 
Check if the transport hook spring is functional. Screw the swinger away and 
back. Grab the transport hook lock and pull it backwards. The hook shall be 
spring loaded and flip automatically back into locked position.  

Contact 
service 
personnel 

Knee unfolding mechanism 

13 

Knee joint mechanism 

If a user is applying extensive force into the calf bows, the knee opening 
mechanism can be hard/impossible to open, then pull the index bolt all the 
way out and then use two hands to pull the whole joint upwards. 

Contact 
service 
personnel to 
replace the 
joint if the 
mechanism is 
jammed or 
impossible to 
operate. 

Swing seat mechanism 

14 

Swing seat mechanism 

Control that the index bolt function properly. Pull the knob downwards to 
free the index bolt plunger. Let it go and check that the plunger 
automatically slips back into locked position. 
 
Control that the locking arm is opening freely. Pull the knob downwards and 
to the right of the product. While pulled to the side, try turning the seat to 
the left and right. 
 
Control that the locking arm snaps into locket position when released. Pull 
the knob downwards and to the right of the product. Let it go and check if 
the plunger automatically slips back into locked position. 

Contact 
service 
personnel 

Summary of Contents for Innowalk

Page 1: ...umns below Illustrations of the topics and affected parts are found on the following page after the troubleshooting tables in the pages below where numbers on the illustrations are reflected onto the...

Page 2: ...heck power cable Visually inspect the power cable for damage Unplug and insert the power cable firmly into the machine and into the AC power socket Continue troubleshooting steps 4 5 If broken or dama...

Page 3: ...Troubleshooting Guide Innowalk 2 gen Document code T36 Made by FGB Date 25 03 21 Revision A Approved by AL KU Date 25 03 21 Page 3 of 12 pages 1 2 3 AC Power outlet socket 4 5...

Page 4: ...le on the remote control change remote control If broken socket on the machine contact service personnel 7 Check remote control Try all functions on the machine by pushing all buttons on the remote co...

Page 5: ...ecute the homing sequence Important to hold 5 seconds after the actuator stops moving to finalize the sequence Contact service personnel to replace actuator or electronic box Seat height actuator does...

Page 6: ...Troubleshooting Guide Innowalk 2 gen Document code T36 Made by FGB Date 25 03 21 Revision A Approved by AL KU Date 25 03 21 Page 6 of 12 pages 6 7 8 9 and 10...

Page 7: ...ontact service personnel Knee unfolding mechanism 13 Knee joint mechanism If a user is applying extensive force into the calf bows the knee opening mechanism can be hard impossible to open then pull t...

Page 8: ...ormal threads on this side Turn clockwise to tighten Contact service personnel Walking function stops when applying load 16 Spasm control NEVER adjust the spasm control without the proper technical an...

Page 9: ...Troubleshooting Guide Innowalk 2 gen Document code T36 Made by FGB Date 25 03 21 Revision A Approved by AL KU Date 25 03 21 Page 9 of 12 pages 11 12 12 Swinger on top of motor cover seen from above 12...

Page 10: ...Troubleshooting Guide Innowalk 2 gen Document code T36 Made by FGB Date 25 03 21 Revision A Approved by AL KU Date 25 03 21 Page 10 of 12 pages 13 14...

Page 11: ...Troubleshooting Guide Innowalk 2 gen Document code T36 Made by FGB Date 25 03 21 Revision A Approved by AL KU Date 25 03 21 Page 11 of 12 pages 15 16...

Page 12: ...by AL KU Date 25 03 21 Page 12 of 12 pages CONTACT INFORMATION Document history Revision Description of change Date Initials A First edition 25 03 2021 FGB B Main office email info madeformovement co...

Reviews: