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8.2 – Stand Aid doesn’t charge
Connect the Stand Aid charging lead from the Hoist to the Wall Socket. (Ensuring that the lead is
connected properly) to determine if the Stand Aid charges. If the control box LED does not illuminate
a steady orange, follow the Troubleshooting Guide below.
Troubleshooting Guide
1.
Check the Charger plug is turned on at the power supply.
2.
Check that the Charger Lead is connected correctly to the Control Box
3.
Check charging lead for damage, e.g. cuts and breaks.
4.
Check that the Battery is connected properly with the Control Box.
5.
Inspect the Battery terminals for any damage, e.g. burns and breaks.
6.
Inspect the Control Box terminals for any damage, e.g. burns and breaks
7.
Replace the charging lead.
8.
Replace the Battery
9.
Replace the Control Box
Action Guide
1.
Turn the Plug Switch at the wall on.
2.
Reattach the Charger Lead to the Control Box – See section 9.2.4 on Charger Cable
Attachment.
3.
Replace charging lead – See section 9.2.4 on Charger Cable Attachment.
4.
Connect the Battery correctly to the Control Box as shown in section 9.2.4.
5.
Replace the Battery. (see section 9.1)
6.
Replace the Control Box. (see section 9.3)
7.
See section 9.2.4 on Charger Lead replacement.
8.
See section 9.1 on Battery replacement
9.
See section 9.3 on Control Box replacement
8.3 – Stand Aid doesn’t lift
Attempt to raise/lower the Stand Aid with handset, but the Stand Aid is not responding. (The LCD
displays the “up” “down” function, LCD version only), For Stand Aids without the LCD, a response
noise from the Control Box should be noticeable. Follow the Troubleshooting Guide below.
Troubleshooting Guide
1.
Check if the Stand Aid is plugged into Charge. (The Stand Aid will not raise and lower while
on charge)
2.
Check that the Lift Actuator to Control Box cable is connected properly between the two
ports.
3.
Check the Lift Actuator to Control Box cable for damage, e.g. cuts and breaks.
4.
Inspect the Lift Actuator for any signs of damage which could affect its function, including
the Port. E.g. Large Cracks and breaks, electrical burns.
5.
Inspect the Control Box Port for any damage. E.g. electrical burns, breaks.
6.
Replace the Lift Actuator to Control Box cable.
7.
Replace the Control Box.
8.
Replace the Lift Actuator.
