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Owner’s Manual
Owner’
s Manual
Need Help?
• Visit www.mackie.com and click Support to find:
FAQs (Frequently Asked Questions), manuals, addendums, and
user forums.
• Email us at: [email protected].
• Telephone 1-800-898-3211 to speak with one of our splendid
technical support representatives (Monday through Friday,
from 7 AM to 5 PM PST).
• If the Onyx 1200F seems to be working fine and you
are using Tracktion, click Restart Device in the Set-
tings tab under Audio Devices. Other DAW applica-
tions may have a similar button.
• In Tracktion, be sure the correct inputs are selected
and the tracks are armed.
• Restart your Onyx 1200F and computer.
• Reinstall the drivers from the CD.
Glitchy/Distorted Audio into your Computer
• Increase the buffer size. This can be done in your
DAW application.
Repair
For warranty repair or replacement, refer to the war-
ranty information on page 39.
Non-warranty repair for Mackie products is available
at a factory-authorized service center. To locate your
nearest service center, visit www.mackie.com, click
“Support” and select “Locate a Service Center.” Service
for Mackie products living outside the United States can
be obtained through local dealers or distributors.
If you do not have access to our website, you can
call our Tech Support department at 1-800-898-3211,
Monday-Friday, 7 am to 5 pm Pacific Time, to explain the
problem. Tech Support will tell you where the nearest
factory-authorized service center is located in your area.
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