15
Spectrophotometer
NANOCOLOR
®
Advance 1.1, 10.2021
Accessories and spare parts
NOTICE
Only use accessories and spare parts approved by the manufacturer. If parts not
approved by the manufacturer are used, the operator is responsible for the conformity of
the device and the warranty will become void.
For information on accessories and spare parts, refer to the complete operating instruction
of the device or contact MACHEREY‑NAGEL.
Troubleshooting
Depending on the operating status, different messages can be displayed. The source of the
error can be either an operating error or a malfunction of the device.
In case of recurring errors, contact MACHEREY‑NAGEL.
Error
Cause
Solution
The device does not
start
The battery is empty or the
device is not connected to a
power source.
Connect the device to a
power source. Charge the
battery of the device.
Wavelength is outside
the permitted range
(340–800 nm)
The wavelength range of
the device extends from
340–800 nm.
Enter a wavelength within the
range of 340–800 nm.
Data cannot be
exported
The connected data carrier
is damaged.
Reconnect the data carrier
and repeat the data export.
Initialization error
The device was not
successfully initialized.
Restart the device. Contact
the technical customer
service.
Absorbance > 3.5 E
The measured absorbance
is higher than 3.5.
Dilute the sample and repeat
the measurement. Check
the use of a cuvette with a
shorter path length.