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7. Errors, Causes and solutions
Depending on the operating status, different messages can be displayed. The source of the
error can be either an operating error or a malfunction of the device.
Network Adapter
Error
Causes
Solutions
Failed ping to Network Adapter.
Wrong interface used for setup.
Check the LAN connection and make sure in-
terface ETH1 is used for connection.
Although the correct login information is used,
the login is denied.
Cache Data from previous logins.
Delete the Browser Cache.
Restart the Browser.
The Network mount does not change to Yes.
Wrong login Data.
Writing right of the shared folder.
Incorrect IP addresses.
SMB version of Server and Network module.
Check user Data.
Check password.
Check accessibility of the shared folder by
ping.
Check and change the SMB version.
Network Adapter error codes
Error
Meaning
IDS_NET_UNKNOWN_ERROR
Unknown Network error
IDS_ENRXP_NET_ERR
Unexpected Network error
IDS_BAD_NETPATH
Network path could not be found
IDS_ACCESS_DENIED
Access Denied
IDS_PATH_NOT_FOUND
Network path could not be found
IDS_BAD_NET_NAME
Network name could not be found
IDS_MISSING_DNS_IP_ADDRESS
No IP address is specified for the DNS server
IDS_MISSING_DNS_QUERY
PC name for IP address is wrong
Spectrophotometer
Error
Causes
Solutions
Unexpected network error.
Device cache contains old IP and authentica-
tion settings
Restart the spectrophotometer.
Check the IP address and authentication set-
tings.
Network connection error.
Network cable is not connected.
Check the correct network connection.
